District 08 - 602 / 4275- Transportation Management Center
Under the direction of a Caltrans Maintenance Supervisor, the incumbent operates communication equipment in a dispatch center to receive and disseminate messages, broadcasts, and bulletins which be of a routine or emergency nature. The incumbent will maintain logs in Integrated Management Maintenance System (IMMS) and records, and perform other duties related to the dispatch operations of the Maintenance Division in accordance with Department Transportation Communication Guidelines. The Dispatch Center/Traffic Management Center (TMC) is a 24/7 operation and the incumbent may be required to work irregular hours including night shifts, weekends, and holidays with some overtime to be expected. The incumbent is expected to consistently report to work on time as scheduled, demonstrate emotional stability and even temperament, and show willingness and initiative to take independent and appropriate action. The incumbent may be called upon to report to other locations in the District if the need arises. The ability to type 40 net words per minute is required. Work assignments in the TMC require the incumbent to successfully complete a background investigation per California Highway Patrol (CHP).
Uses various computer programs such as IMMS, Lane Closure System (LCS), Computer Aided Dispatch (CAD) system to communicate with CHP, and CHP Media Information Bulletin Board (MIS). Uses telephone, fax, and two-way radio system. Answers calls, extract information, evaluate the nature of the calls and prioritize them. Independently interprets radio, telephone, and computer messages for routine, hazardous, or unusual situations and quickly responds in a professional manner and makes proper recommendations and/or takes appropriate action as needed for the circumstances and in accordance with Maintenance Reportable Incident Schematic and the Department Communications Guidelines.
PARF 08-5-324 / JC-479538
Eligibility for hire may be determined by your score on the CALTRANS DISPATCHER CLERK exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.
T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
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You will find additional information about the job in the Duty Statement .
Working Conditions This is a reposting of JC- 454490 . All applicants that have previously applied, must reapply.
Position located at 13892 VICTORIA ST. FONTANA CA, SAN BERNARDINO COUNTY.
Multiple positions may be filled from this recruitment.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- DISPATCHER-CLERK, CALTRANS
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code :
JC-479538
Position (s):
-XXX
Working Title:
CALTRANS DISPATCHER CLERK
Classification:
DISPATCHER-CLERK, CALTRANS $3,986.00 - $4,989.00
of Positions:
Multiple
Work Location:
San Bernardino County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information Caltrans Mission: Improving lives and communities through transportation.
Caltrans Vision: A thriving and connected California.
The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not despite the diverse attributes of our workforce, but because of our diversity.
Department Website:
Director's EEO Policy :
Director's EEO Policy Statement:
Special Requirements - The position(s) require(s) a(n) Typing certificate Certificate. You will be required to provide a copy of your certificate prior to being hired.
- Possession of a valid driver's license is required when operating a State owned or leased vehicle.
Typing certificate for 40 WPM net is required.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: or . Please redact birthdates and social security numbers.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/12/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Transportation
California Department of Transportation
Attn: Caltrans DHR Contact - JC-479538
1750 E. 4th Street, 1st Floor
Santa Ana , CA 92705
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Transportation
California Department of Transportation
Caltrans DHR Contact - JC-479538
1750 E. 4th Street, 1st Floor
Santa Ana , CA 92705
Closed on weekends and State holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California.
Contact Information The Human Resources Contact is available to answer questions regarding the application process . click apply for full job details