We are hiring for our client in the financial services industry.
Duration: 6 months
Responsibilities:
- Handle inbound and outbound customer calls professionally.
- Address inquiries, resolve complaints, and provide product/service information.
- Document customer interactions and escalate issues as needed.
- Meet performance targets for call handling and customer satisfaction.
Requirements:
- High school diploma or equivalent.
- Strong communication and problem-solving skills.
- Basic computer proficiency and ability to multitask.
- Open to fresh graduates; prior customer service experience is a plus.