Call Center Representative

York, Pennsylvania

Kinsley Materials
Apply for this Job
WHO WE ARE

Kinsley Materials offers several quality products and services such as ready-mix concrete; construction aggregates; precast concrete products, fine-grind limestone filler products; organic recycling and disposal; and construction trucking services. It's our goal to make sure our clients can count on us for whatever they need to get their projects done. If you'd like to join a team that takes pride in manufacturing the products that build the world around us, then apply today.

WHY KINSLEY CONSTRUCTION?
  • Competitive salary and benefits package; including Single and Family Medical Insurance/Dental/Vision, Short/Long Term Disability, Life Insurance, 401K Plan with company match, (9) paid holidays, and up to (20) days PTO.
  • Opportunities for career advancement and professional development.
  • A collaborative and inclusive work environment.
  • A company committed to safety, quality, and integrity in all projects.
  • The chance to be part of a respected construction company with a long history of excellence.
SUMMARY OF POSITION

Kinsley Materials is seeking a Call Center Representative to join our team. This position plays a key role in ensuring a smooth customer experience by answering inbound calls, collecting order details, and entering accurate information into our order tracking system. This is a great opportunity for someone who is organized, reliable, and thrives in a fast-paced, team-oriented environment.

TYPICAL RESPONSIBILITIES / ESSENTIAL FUNCTIONS
  • Answer incoming customer calls in a professional and timely manner
  • Collect and confirm key order information, including material type, quantity, delivery details, and job site location
  • Accurately enter all order data into the internal order log system
  • Communicate effectively with dispatch, operations, and sales teams as needed
  • Provide outstanding customer service by resolving general inquiries and escalating issues appropriately
  • Maintain organized call records and documentation
  • Perform other related duties as required
REQUIREMENTS
  • Previous experience in a call center, customer service, or dispatch role preferred
  • Strong communication skills and attention to detail
  • Comfortable working with computers and data entry systems
  • Ability to multitask and remain calm under pressure
  • High school diploma or equivalent required
HOW TO APPLY

If you are interested in a position at Kinsley Construction, please apply on our website at or mail, fax, or email a resume including salary requirements to:

KINSLEY CONSTRUCTION, LLC.

PO BOX 2886

YORK PA 17405

(Fax)

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
Date Posted: 23 April 2025
Apply for this Job