Call Center Representative

IMMEDIATE CALL CENTER REPRESENTATIVE NEEDED
OPPORTUNITY TO WORK WITH ONE OF THE LARGEST PEST SERVICES COMPANIES IN THE AREA
FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCMENT
Schenectady, NY (ONSITE ONLY)
$20/HR
Monday - Friday, 8:30 am - 5:00 pm and every other
Saturday, 9:00 am - 2:00 pm (Overtime rate $30/HR)
Qualifications:

2 years of call center customer service experience
Microsoft office proficient
Type 35 WPM
Excellent communication skills
Responsibilities:
Our business and team are growing. We're seeking a Customer Service Representative to support our vision of relationship-driven pest management. The ideal candidate should have exceptional phone etiquette, the ability to manage multiple customer inquiries seamlessly, and proficiency in using CRM systems to document and follow up on customer interactions efficiently.
As a Customer Service Representative, you will be an essential part of our commitment to relationship-based pest management. You'll work closely with existing customers, addressing service and billing inquiries to help protect homes and the environment from pests. Strong written and verbal communication skills, combined with technical proficiency in CRM software and other digital tools, are essential for providing timely, accurate, and effective support to both customers and team members.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Schenectady,NY.
Application Deadline
This position is anticipated to close on Apr 30, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.