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Seasonal Sales & Call Center Agent - Newton, MA
Pay: $19.50-$22.00/hour base + commission opportunities (average agent earns $21.00+ per hour) Employment Type: Full-Time or Part-Time (mornings, afternoons, evenings, and some weekends)
Benefits/Perks
Competitive Compensation
Career Growth Opportunities
Commission-based incentives
Flexible Scheduling
Job Summary We are seeking motivated, energetic, and reward-driven individuals to join our Newton Call Center as Seasonal Sales & Call Center Agents. In this role, you will communicate with current and prospective clients to assist in setting them up for seasonal services, ensuring a professional and positive customer experience. This is a seasonal position starting in April through approximately mid October, with potential for extension or permanent placement for top performers.
Responsibilities
Answer inbound calls and make outbound calls to existing and potential customers
Identify customer needs, provide helpful solutions, and set up seasonal services
Refer to call scripts and follow standard customer service procedures
Promote and up-sell products and services when appropriate
Build strong rapport and relationships with customers
Accurately document all customer interactions and maintain updated records
Participate in training sessions to stay updated on products and customer service techniques
Qualifications
High school diploma or GED required
Previous experience in a call center, customer service, or sales preferred (but not required - we train the right personality.)
Excellent verbal communication and phone etiquette
Strong active listening and problem-solving skills
Basic computer knowledge, including email, Microsoft Office products, and data entry
Familiarity with CRM systems is a plus
Ability to stay calm under pressure and multitask effectively
Organized, reliable, and detail-oriented
Additional Information
You must be available for morning, afternoon, and evening shifts, including one weekend day as needed
Drug screen and background check are required prior to employment
Full-time and part-time opportunities available
Ready to join a fun, fast-paced team and make great money this season? Apply today - we'd love to meet you.
Date Posted: 22 April 2025
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