Calling all Weekend Warriors.Looking to fill out your schedule and earn some extra money in a fast-paced environment? Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement-making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there's likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we're just getting started.
As a
Part-Time Call Center Representative you will act as the liaison between the company and our customers to provide award-winning service and find solutions to their home remodeling projects. Our call center team works with customers in all of our established markets, giving you the opportunity to work with homeowners just down the street or across the country.
What We Offer - Hourly base pay plus performance-based bonus and commission opportunity
- Earning potential that averages $25-$35/hr with top earners clearing $45/hr.
- Spacious newly-expanded call center space. Get away from the drop ceilings and cramped work space.
- Multiple shift options for evenings and weekends
- Hours of operation are 7am-9pm daily
- Full-time opportunities and advancement potential available
About the Role In this position, you will:
- Managing inbound and outbound calls in a fast-paced call center environment
- No cold calls. Leads provided via multiple established sources
- Scheduling customers with our in-home sales advisors for FREE demos of our products and services
- Partnering with scheduling teams to verify appointments and confirm with customers
- Utilizing pre-built scripts to engage customers and work with them to find solutions to their home project needs
- Participating in regular department contests and achieve both personal and team goals
Key Qualifications - Weekend availability required
- Prior inside sales and/or call center experience preferred
- Customer service or retail background preferred
- Outgoing personality with strong communication skills
- Motivated and competitive spirit
- Professional approach on a daily basis
- Desire for growth and improvement
- Consistent and reliable performance
- Ability to multitask and prioritize
- Proficient knowledge of general technology and computer applications
About Mad City Windows & Baths At Mad City Windows & Baths, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities-100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact .
If you have a question regarding your application, please contact
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