We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support to address their inquiries and resolve any issues they may encounter. Your ability to communicate effectively and empathetically over the phone will be crucial to maintaining our commitment to outstanding customer service.
Responsibilities - Answer incoming calls from customers promptly and professionally.
- Provide accurate information regarding products and services to customers.
- Address customer complaints and resolve issues efficiently and effectively.
- Document customer interactions in the company database for future reference.
- Follow up on customer inquiries and provide updates as necessary.
- Collaborate with team members to improve service delivery and customer satisfaction.
Requirements - High school diploma or equivalent; additional education is a plus.
- Proven experience in a call center or customer service role preferred.
- Excellent verbal communication skills and a friendly demeanor.
- Ability to handle difficult customers and resolve issues calmly.
- Strong problem-solving skills and attention to detail.
- Proficient in using computer systems and customer relationship management (CRM) software.
$850 - $1150week
Job Type Full-time
Location: Los Angeles, CA
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKSBenefits: - Competitive weekly salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) with company match.
- Career development and growth opportunities.