LaSalle Network has partnered with a leading healthcare university to find a
Call Center Representative to assist with their admissions team.
Call Center Representative Responsibilities: - Place outbound calls to prospective students and respond to incoming calls, in a call center team environment
- Interview prospective students to determine their motivation for attending college; understand their career goals and obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them to identify the degree-program that best matches their needs
- Present information about the benefits of education and Chamberlain University, tailoring your message to the prospective student's needs, motivation, and career goals
- Once prospective students decide to enroll, guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensure the students complete admissions testing
- Identify (and contact) other prospective students by networking and building relationships with your current students
Call Center Representative Requirements: - A Bachelor's Degree or equivalent relevant experience is required
- A passion for education and the desire to help prospective students achieve their educational and career goals
- Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship
- Ability to craft well-written, compelling messages to our prospective students and fellow colleagues
- Comfortable working in a call-center environment
- The desire to work on a team and toward the team's goals, while also working independently and being internally motivated
Thank you,
Kelci Benton
Project Manager
LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v.LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.