Call Center Representative

Cincinnati, Ohio

Bright Bridge Group
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We're looking for enthusiastic, dependable, and customer-focused individuals to join our growing team as Call Center Representatives in our Cincinnati, OH office. Whether you're a seasoned pro or just getting started in customer service, this is a great opportunity to grow your career in a supportive and fast-paced environment.

What You'll Do:
  • Answer incoming calls and respond to customer inquiries with professionalism and care
  • Provide accurate information and resolve customer concerns efficiently
  • Document customer interactions in our CRM system
  • Work collaboratively with other departments to ensure top-notch customer service
  • Meet performance goals in a supportive, team-driven environment
What We're Looking For:
  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Basic computer knowledge and data entry skills
  • Positive attitude and ability to work in a team
  • Previous call center or customer service experience is a plus-but not required.
Perks & Benefits:
  • Competitive hourly pay + bonus opportunities
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid training and ongoing career development
  • A friendly and inclusive work environment
Date Posted: 22 April 2025
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