Call Center Representative

CALL CENTER REPRESENTATIVES NEEDED - IMMEDIATE HIRE
FULL TRAINING PROVIDED - GREAT OPPORTUNITY TO GET INTO THE HEALTHCARE FIELD
SHIFT: MUST BE FLEXILBE BETWEEN 7AM - 6PM MONDAY - FRIDAY + SATURDAY (A 8 HOUR DAY/40 HOUR WORK WEEK WILL BE ASSIGNED TO YOU, SUNDAY OFF +1 DAY DURING THE WEEK)
BOSTON, MA (ON SITE ONLY)
$22/HR
Qualifications:

2 years of call center experience
Experience handling high volume calls on queue
Experience updating CRM systems
Excellent communication skills
Description

The Customer Service Center answers call 24x7 for the main published phone numbers for our hospitals and over 300 medical practices in the U
Processing calls for the Main Listed Number, Paging, Dispatch, and Answering Service
Responding to requests to page staff members and retrieving executed pages
Changing the current paging status as requested by the holder of the pager
Responding to requests from staff regarding department on-call schedules Database and directory updates
Maintaining the ability to multi-task and toggle between multiple screens seamlessly
Processing various Codes / Emergency calls in an accurate manner
Responding to all telephone inquiries for patient information, which may include handling confidential information
Pay and Benefits
The pay range for this position is $45425.00 - $49375.00/yr.
Full benefits Med Dental Vision - Great PTO package
Workplace Type
This is a fully onsite position in Boston,MA.
Application Deadline
This position is anticipated to close on May 21, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.