Purpose Assist a busy, fast-paced office with multiple support functions with professionalism and efficiency.
Pay $16/hr
Principal Duties and Responsibilities - The position of Site Support Specialist provides clerical support to all functional teams in the MB corporate contact center. Duties include clerical and lobby reception.
- Collect, sort, distribute and prepare mail, messages, and courier deliveries
- Daily mail pick up and delivery to and from the corporate headquarters office
- File and maintain records
- Greet visitors entering the Call Center, determine nature and purpose of visit, and direct or escort them to a specific destination
- Operate telephone system, screen, and forward calls, providing information, and taking messages
- Perform administrative duties, including preparation of the Office of the President department case preparation by scanning mail into the system, researching owners accounts, creating owner's files, and other admin duties as defined by the Director or VP
- Manage calendar for Conference Room
- Manage email box and assist email workflow management using case management technology
General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.
Job Requirements Education, Essential Training/Certifications, and Experience:
- High School Diploma/GED, some college preferred
- Ability to give full attention to what other people are saying, actively look for ways to help people and multi-task
- Receptionist or office administration experience a plus
Skills, Knowledge, and Abilities:
- Strong Oral and written communication skills
- Strong Organizational skills
- Ability to work in a fast-paced office environment
- Strong computer skills including Microsoft suite of tools
- Dependability - Job requires being reliable, responsible, and dependable in fulfilling obligations
- Attention to Detail - Job requires being careful about detail and thorough in completing tasks
- Integrity - Job requires being honest and ethical
- Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in challenging situations
- Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
Shift: Additional hours may be necessary to meet business needs
- Monday - Friday, 8 - 5 pm, some weekends and holidays
- Job requires being flexible for shifts if needed for special projects
- Additional hours may be necessary to meet business needs
Travel: