Call Center Assistant

Job Description:
We are seeking a motivated individual to join our team as a Call Center Assistant. This position involves responding to routine telephone inquiries, assisting with customer concerns, and maintaining accurate records using a computer system. The role offers an opportunity for part-time work and has the potential for temp-to-hire conversion after 520 hours.

Key Responsibilities:

• Respond to routine telephone inquiries regarding the company and its services

• Track calls and enter relevant data into the system

• Follow established procedures and reference materials to answer inquiries

• Perform additional responsibilities as needed, based on supervisor requests

Qualifications:

• High School Diploma or equivalent required

• 2+ years of relevant work experience preferred

• Strong verbal communication skills

• Basic data entry skills and proficiency with computer systems

Other Requirements:

• US Citizenship required

• In-person interviews required

• Local candidates only