Cafeteria Aide

Job Details

Job Location
BHI Bristol Hospital Main Cam - Bristol, CT

Job Shift
Any

Description

At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.

Carries out a variety of routine tasks to insure the smooth operation of the cafeteria food service including preparation, set-up and serving of food. Operation of cash register and routine clean-up and maintenance of the cafeteria and dining room areas.

Essential Job Functions and Responsibilities:

• Sets up and prepares areas for service
• Opens and sets up the cafeteria line, referring to menus and catering event list to organize the day's routine.
• Prepares coffee, fills ice dispenser and cold display with ice. Sets out pastries, desserts, etc. as specified.
• Sets up hot station for meals, serves food to customers using proper utensils and portions.
• Sets up coffee carts.
• Sets up and delivers catering according to schedule. Breaks down and cleans catered area at event conclusion.
• Closes cafeteria on time. Breaks down and puts away food items at the conclusion of each meal. Cleans work area and dining room as specified.

Handles cash

• Operates the cash register, charges appropriately for all items, collects money, and provides correct change. Rarely has a void.
• At conclusion of the meal period cashes out, accurately prepares cash reports as specified. Brings receipts and deposits to the Business Office cashier or Diet Office as directed.
• Does not leave cash register unattended without locking it.
• Does not leave loose change accumulated near the cash register
• Ensures that all items are paid for, by everyone, including department employees.

Provides excellent customer service

• Provides excellent customer service
• Does not argue with customers. Refers problems immediately to a supervisor.
• Goes out of way to provide food items as requested by customer.
• Offers taste samples as directed to help customer make choices and promote sales.

Follows sanitation procedures

• Cleans yogurt machine daily, or as directed.
• Cleans cafeteria work surfaces and counters, daily.
• Rotates all food items, according to policy.
• Cleans and maintains tray line and condiment areas.

Prepares food items

• Prepares food items for the breakfast bar and the salad bar.
• Prepares puddings, cakes and pies for service.

Catering

• Assists with cart delivery and room set-up.
• Assists as catered event server when needed.

Lead coverage (mark as non-applicable unless routinely scheduled to cover this role)

• Acts as a lead person in absence of Cafeteria Supervisor including assigned work
• Assists Cafeteria Supervisor in troubleshooting and managing staff work flow.

Demonstrates dependability

• Follows directions without repeated instruction.
• Completes assigned tasks correctly and within time frame.
• Follows safety and sanitation rules at all times.
• Is on duty and ready to work on time.
• Agrees to work when asked during staffing shortages.
• Follows the standards for acceptable attendance.
• Takes breaks only when own work and team's work is complete.

Demonstrates initiative

• Initiates tasks without being told (knows and follows routine without reminders).
• Identifies potential problems and solves them effectively.
• Recognizes when someone needs help and assists without being asked.
• Recommends improvements to own job and the department's work in general.

Qualifications

Educational / Minimum Requirements:

• High School Diploma or GED is desired but not necessary.
• Food handling experience preferred

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

CA365