- Provides attentive, prompt, and friendly service to all internal and external customers.
- Builds and maintains customer satisfaction with the products and services offered by the co-op.
- Prepares and serves smoothies, gourmet coffee, fresh juice drinks, slices deli meats and aids in the preparation of deli sandwiches.
- Maintains knowledge of products, sales, and promotions.
- Actively engages with customers and receives orders promptly and accurately.
- Utilizes POS system to process transactions efficiently, entering all accepted tenders accurately.
- Prepares high-quality foods on demand according to customer needs and preference.
- Follows established recipes and maintains quality of the highest standard.
- Ensures inventory is stored, stocked, and rotated according to standard procedures.
- Handles all product in a safe, sanitary, and conscientious manner.
- Removes trash, compost and recyclables promptly.
- Performs opening and closing tasks including cleaning/sanitizing equipment, surfaces and floors.
- Completes shrink log as needed.
- Ensures displays, signage, and tags are accurate.
- Installs new product displays as needed.
- Participates in maintaining cleanliness and order.
- Adheres to Health Department regulations and department sanitation and safety procedures.
- Adheres to all workplace safety and security policies.
- Participates in meetings and trainings.
- Others duties as assigned.
Requirements
PREREQUISITES
- High School Diploma or equivalent education or experience.
- A minimum of one (1) year's experience in a retail or food service environment.
- A minimum of one (1) year's experience and familiarity with natural foods and products.
- Supports the co-op's core values and aligns with the Co-op Code of Conduct.
- Ability to accurately measure ingredients or calculate change.
- Adapts readily based on evolving co-op needs or in response to feedback.
- Maintains composure in highly stressful or adverse situations.
- Familiarity with POS systems preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
- Flexibility to work any shift, including mornings, middays, evenings, weekends.
- Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
- Ability to work in varying temperatures.
- Ability to stand for long periods at a time.