Cafe Attendant Job Location: Wallingford Center, Connecticut
Cafe Attendant
Day and Evening shift - 20 hours per week
Reports to work on time in proper uniform standards; completes pre-meal assignments, serves customers per training standards, and completes post-meal assignments ensuring proper sanitation procedures. Must exhibit good customer service skills and attend all mandatory education programs.
Essential Duties and Responsibilities:
- Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
- Maintain proper time-clock procedures to ensure an accurate account of hours worked.
- Report to work in proper uniform (laundered and maintained by employee) to ensure a clean and professional appearance.
- Complete all pre-meal side-work, and set up assignments thoroughly and within the scheduled time provided and checked by supervisor.
- Ensure tables assigned for service are checked for accuracy, cleanliness, and appearance.
- Participate in menu meeting before each service to ensure a thorough knowledge of menu items being served and other service instructions.
- Assists all patrons in a timely and efficient manner ensuring customer needs are identified and addressed utilizing all aspects of the training program provided.
- Demonstrates customer service skills, treating all customers and coworkers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy the customer.
- Clear tables in a timely, efficient, and non-obtrusive manner utilizing the standards of the training program.
- Ability to follow proper cash handling, and credit card procedures as directed by supervisor.
- Completes all post-meal side-work assignments thoroughly and in the scheduled time
provided and checked by supervisor.
- Attend/Completes all mandatory in services, obligations, meetings.
- Ensure proper safe food handling and hand washing procedures are followed, and proper sanitation of trays, work areas and equipment used.
Job ID: 12842
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