Café & Catering Attendant

About us:

From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

Our Vision: Building Community to Better Our World

Our Mission: Unleash Joy through Genuine Hospitality

Our Core Values:

Craftsmanship: Developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

Collaboration: aligning with our clients, colleagues', and community's visions to execute a successful experience.

Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.

We are seeking an energetic and customer-focused Conference Catering and Café Attendant to support the daily operations of our cafe and provide catering services for meetings, conferences, and special events. The successful candidate will ensure the cafe food and beverage service buffets are well executed, thoughtfully set up, consistently maintained and cleaned up daily. The candidate will also engage and assist with the preparation, setup, and service of all conference catering events. This role is key to creating a welcoming environment for guests and ensuring a high level of customer satisfaction.

Responsibilities

Conference Catering:

• Assist in the planning, preparation, and setup of catering for conferences, meetings, and special events.
• Coordinate food and beverage deliveries to conference rooms, ensuring timely and efficient service.
• Set up tables, buffet stations, and serving areas as required for events.
• Serve food and beverages to guests in a courteous and professional manner.
• Replenish food and beverage stations during events, maintaining cleanliness and presentation.
• Assist in the breakdown and cleanup of catering setups after events.
• Ensure adherence to food safety and hygiene standards throughout catering operations.

Café Attendant:

• Operate the cafe and dining area, including handling food and beverage preparation, and ensuring the space is clean and well-organized.
• Stock and replenish café items (buffet, breakfast, lunch, coffee, pastries, snacks, etc.) as needed.
• Provide excellent customer service to cafe patrons, addressing requests and inquiries promptly.
• Handle cash and card transactions at the cafe register, ensuring accurate payments and balancing at the end of shifts.
• Maintain a welcoming and comfortable atmosphere for customers, ensuring the café is clean and inviting.
• Monitor cafe inventory levels and work with vendors to order supplies when needed.

Additional Responsibilities:

• Collaborate with the kitchen, catering, and facilities teams to ensure smooth service delivery.
• Communicate any guest feedback or special requests to the catering or café manager.
• Assist in light food preparation as required, under the direction of the culinary team.
• Ensure compliance with company policies and health and safety regulations.

Requirements

• Previous experience in catering, food service, or hospitality preferred.
• Strong multitasking skills with the ability to manage cafe and catering responsibilities simultaneously.
• Excellent customer service and interpersonal communication skills.
• Basic knowledge of food handling and sanitation practices.
• Ability to work in a fast-paced environment while maintaining high standards of cleanliness and organization.
• Ability to lift and carry up to 30 lbs. and stand for extended periods.
• Flexibility to work various shifts, including early mornings, evenings, and weekends.

Schedule: Full Time, On-Site

Base salary: $26.00/hour

Benefits: PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

Must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.