Gateway Engineers is a multi-million-dollar full-service civil engineering consulting firm with locations in Pittsburgh, PA, Butler, PA, and Selma, NC. Our mission is to help our clients reach a higher level of success through knowledge, experience, and responsiveness. We will do the same for our employees as they are guided by 85+ registered professionals. We offer many programs and amenities including, but not limited to, fresh meals delivered to the office, mobile car detailing, fitness watch subsidies, in-office dental exams, on-site walking trail, indoor golf simulator, and much more.
What we offer: - No cost health insurance
- Dental and vision insurance
- Employee Assistance Program
- Company paid short-term and long-term disability insurance and life insurance
- Quarterly performance bonuses
- PTO and 8 paid holidays
- 401(k) match & 401(k) Roth and Profit Sharing
- Student loan repayment and tuition reimbursement
- Company paid professional society memberships & professional licensure registration fees
- Employee referral program
Responsibilities: - Promote use of Civil 3D including Gateway's standards and procedures.
- Provide training and technical support to CADD users.
- Manage and maintain the CADD Helpdesk, CADD Standards, and CADD Detail Library.
- Collaborate with the Design Technology team and others as required.
- Prepare for and participate in meetings as required.
- Provide in-office support for the entire organization.
The ideal candidate will have the following experience: - General design software knowledge of Autodesk, Adobe, Bluebeam, Bentley, Hydroflow, Culvert Master, RISA, Trimble Business Center, RAM, PCSWMM, and Sketchup.
- CADD software and applications including Civil 3D, Revit, Site Ops, ACA, and SSA.
- CADD standards including xrefs, data refs, profiles, and layer management.
- Knowledge of the A/E/C industry.
- Data collection hardware and software including post processing data, drones, and coordinate systems.
- User/license management including renewals.
- Technical writing including documenting processes and communication to end users.
- ESRI integration and basic GIS knowledge.
- Tech support including problem solving, trouble shooting, helpdesk tickets, and working one-on-one with end users regularly.
- Ability to learn and adapt to new technology.
This opportunity requires:Education - An Associate's Degree in CAD, Design Technology, or related field preferred
Experience - 0-2 years' experience
- Customer service background