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The Business Support Specialist shall be responsible for performing a wide range of administrative tasks in support of the various organizations assigned. Such tasks may include record keeping, test administration, ad hoc research, data entry of quality control metrics, scheduling applicants, verifying test scores, monitoring test labs, processing travel orders (optional) and other administrative tasks as needed. The Business Support Specialist must possess the following capabilities: Active TS/SCI clearance
Ability to assist applicants in navigating pre-selection process with scheduling for various appointments needed for recruitment process.
Ability to schedule, register, verify test scores, and monitor test labs as part of test proctor and validation services.
Ability to work the call center in responding to general inquiries from applicants in navigating the applicant shared service recruitment tool.
Ability to greet and check in applicants for their pre-selection appointments throughout the day at the welcoming center.
Ability to prepare document packages for newly hired personnel entering on duty.
Ability to assist employees with preparing for deployments, developing strategies, and reporting quality control metrics as part of global assignments.
Ability to train any incoming Business Support Specialists that are replaced.
Ability to prepare official travel orders with knowledge of Joint Travel Regulation (JTR) and reimbursement packages for relocation as needed Qualifications: High School diploma. Three (3) years of experience using Microsoft Word and Outlook. Three (3) years of experience using Microsoft Excel, Access, PowerPoint, Skype for Business, OneNote, web browsers (Chrome, Edge, IE) and database entry. Three (3) years of experience performing general office work with strong interpersonal computer and organizational skills. Familiarity with PeopleSoft programs. Complete all mandatory training as provided by the Government necessary to support the organization assigned. Optional Qualification: Completed minimum of 20 CPE credits of JTR related training in the last five (5) years (only for optional task related to processing official travel orders and reimbursement packages
Date Posted: 01 April 2025
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