Join our team. We are innovating the future of clean air. This is an opportunity to grow your career in this full-time, office-based professional position as a Business Sales Assistant. This role supports members of our business sales team, including interacting with our corporate business customers. Candidates must have successful experience supporting a business sales team in a dynamic, professional office environment, as well as strong computer skills, to include MS Office and CRM systems.
Responsibilities include:
- Respond to business customer inquiries in a timely manner. Research information internally towards efficient resolution. Forward to sales representatives as needed
- Provide product information and recommendations
- Process qualified sales leads, provide sales quotes, and follow-up as needed to complete orders
- Assist in preparing sales presentations, trade shows and meetings
- Create and maintain customer files and account information in our ERP system
- Maintain our HubSpot CRM / CMS software database
- Become proficient in utilizing our HubSpot database to increase efficiency in communicating with our existing customers and prospects
- Qualify prospective customers from our state user database
- Perform market research for governmental and environmental emissions regulations
- Copy, scan, print and electronically save documents
- Update and maintain document control, including assigning part numbers, updating our master part list and publishing bills of materials
- Arrange freight shipping; to include completion of related documents, such as bill of lading, packing lists and commercial invoices
- Provide backup reception and phone coverage
- Other duties as assigned, as business needs demand
Requirements:
- 2+ years of successful experience supporting a business sales team in a fast-paced professional office environment. Small company experience preferred
- Technically proficient with strong computer skills, to include MS Office and CRM systems. ERP system experience is a plus.
- High degree of accuracy and meticulous attention to detail
- Self-directed, with solid experience effectively managing multiple priorities, taking initiative and being persistent in follow-through
- Organized, detail oriented, self-starter, with excellent interpersonal and communication skills
- Energetic, customer service oriented, with professional, congenial demeanor and a good sense of humor
- Flexible team-player, able to work successfully in a fast-paced, dynamic office environment
- Proven ability to work well with all levels of management, staff, and customers, handling confidential and critical details
- Must be able to work on-site in our Franklin, MA office Monday through Friday, 8:30 AM to 5:00 PM, with a meal break, and with flexibility for additional hours during peak business times
- Must be authorized to work in the U.S.
About Us:
Rypos is a leading developer and manufacturer of clean air technology. Our microprocessor-controlled, intelligent diesel particulate filter systems are used in transport refrigeration units and stationary diesel generators for public utilities, hospitals and data centers. We offer competitive compensation and comprehensive benefits.
PRINCIPALS only. No solicitations.