SHC Willows is currently looking for a Full Time Business Office Manager; 40hrs a pay period, Monday-Friday.
Position: Business Office Manager
Reports to: Executive Director
Position Purpose: The Business Manager direct s the overall operation of business office activities i ncluding but not lim ited to , background checks, correspondence, insurance, in-house HR, filing, reception, document/form creation, OSHA, Work Comp, and general office matters
Position Qualifications and Continuing Requirements : - Possess, at minimum , a high school diploma or its equivalent
- Be in good mental and physical health, have sound judgment, and a sincere desire to work with the facility population.
- Demo nstrate a commitment to resident rights, dignity, and independence
- B e able to therapeutically engage with resident s regardless of their manner of presentation
- Assist resident s with information and issue resolution
- Have excellent organizational and communication skills
- Possess good computer knowledge and skill
- Be able to receive and carry out directives
- Have the ability to work independently as well as colla borate with staff, funding sourc es, regulatory agencies, and community providers
- Possess a high capacity for problem-solving, crisis management, and frustration tolerance
- Be able to multitask with consistently positive results
- Be highly dependable , positive, and punctual
- Be willing and able to act as a role model in team spirit, conduct, and appearance
Responsibilities: Administrative
- Provide administrative assistance to the Executive Director
- Perform general secretarial and administrative duties as requested by the Executive Director or Assistant Executive Director in support of all departments within the facility.
- Process personnel matters and maintain all such information and files in a confidential manner
- Maintain employee attendance, insurance, and other benefit records
- Distribute payroll checks and maintain signature sheets
- Assist departmental supervisors in the scheduling of training and orientation programs to ensure that current material and programs are continuously provided
- Maintain in-service training records and track employee attendance and participation
- Serve as secretary to various facility committees as directed and provide requested written and/or oral reports
- Represent the facility in dealings with governmental agencies and third party payers
- Sort, distribute, and rout e mail to resident s and staff
- Ensure outgoing mail is ready for pickup at the designated time
- Maintain and update business agreements, provider contracts, and related documents
- Ensure that adequate supplies and equipment are on hand and maintained in good order to meet day-to-d ay operational needs of resident s and staff
- Monitor office procedures to ensure that supplies are used in an efficient manner to avoid waste
- Perform admitting, reception, telephone and/or switchboard duties as necessary/directed
- Assist in the establishment and maintenance of an adequate filing system, including records of current and discharged resident s and employees
- Report any known or suspected unauthorized attempt to access facility's information system
- Make appointments, run errands, and/or deliver messages as requested
- Coordinate new employee training in CPI, CPR, and CEU's as a liaison between the facility and Central HR.
- Contact person for s chedu ling new employees for physicals and/or fingerprints as indicated for Central HR
- Solicit and oversee documentation and distribution of correspondence between facility and Diamond Insurance related to work comp
- Track employee disciplinary actions
- Schedule and participate in departmental meetings and facility committees as assigned
- Coordinate between facility employees and Central HR re : insurance, 401K, vacation/sick requests, bonuses, trainings, Direct Deposit, etc.
- Track employee attendance at Mandatory In-service Training
- Serve as the in-house HIPPA and Compliance Officer.