Business Office Manager

Kingston, Massachusetts

Wingate Healthcare
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Wingate at Silver Lake - SNF

Monday - Friday. No Weekend or Holiday's.

Generous PTO and Benefits package.

Your Career. Your Calling. Our Commitment to Exceptional Care.
At Wingate Living, we're more than just senior living we're builders of lifestyles, friendships, and communities you'll be proud to be part of. With over 30 years of experience throughout Massachusetts and Rhode Island, we offer a unique blend of healthcare and hospitality through a full continuum of premier services.

As a valued member of our family-owned company, you'll play a vital role in delivering exceptional care through our senior residential, independent living, assisted living, memory care, and skilled nursing care. We are committed to creating a workplace where diversity is embraced, integrity is the standard, and your growth and success are supported. At Wingate, you'll have the opportunity to make a difference in the lives of residents and their families today, and for generations to come.

Join us, and bring your passion, expertise, and heart to a team that truly values you.

Job Purpose: Billing and collection of accounts receivable.

Essential Duties and Responsibilities:
  • Deposits cash receipts daily.
  • Keeps electronic files of each resident current.
  • Complete all required reports and communications required for Wingate Living and necessary third-party payers.
  • Maintains on-going communication with Medicaid, Medicare, Third Party and Private payers regarding collection issues.
  • Maintains on-going communication with Administrator at all times.
  • Assure that all pertinent personal and financial information is accurately recorded.
  • Receive admission, discharge and bed hold information for census and billing purposes.
  • Input all new admission and daily census reports.
  • Maintain current census information, updating census cards and resident files as needed.
  • Maintain current Medicaid, Medicare, Medex and other third-party information to ensure timely payments.
  • Coordinates all conversions of resident accounts among various third-party payers.
  • Communicate regularly with Utilization Review Nurse, Admissions and Social Services to maintain accurate billing information.
  • Attend weekly AR and Medicare meetings.
  • Responds to special requests for project work and completes assignments in a timely fashion.
  • Demonstrates an understanding of Wingate's Collection Policy, overall AR goals and objectives.
  • Reconcile bank statements, ensure quarterly statements are mailed, and complete annual reconciliation for resident Personal Needs Accounts.
  • Committed to working with residents and families to develop and implement strategies that promote person-centered care.
  • Performs additional duties as assigned.
Position Requirements:
  • High School Diploma or equivalent required.
  • Demonstrated ability to be detail oriented.
  • Preferred experience in Matrix.
  • Preferred experience in Skilled Nursing Facilities.
  • 1 year experience in data entry required.
  • Able to use Microsoft Office and other computer applications proficiently required. Prior experience in billing and claims processing preferred.

Date Posted: 13 April 2025
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