Business Intelligence Manager

Business Intelligence Manager

IT - Enterprise Analytics

Full Time

82588BR

Job Summary

This role will require working onsite in the San Francisco Bay Area on regular basis.

As a preeminent health sciences campus and health system, the University of California, San Francisco (UCSF) is at the forefront of creation new knowledge from the exploding volume of clinical, discovery, and education data that it creates and manages. UCSF believes that the ability to leverage these data assets is an important differentiator for an academic healthcare center and is critical to our drive toward Precision Medicine and the execution of key UCSF strategies for the Clinical Enterprise. These strategies include supporting better population health by improving the quality of care and population health of the University of California health system's 14 million patients.

As part of this exciting and important endeavor, UCSF IT Enterprise Information and Analytics (EIA) department is looking for a Manager to join the EIA-Health Operations team. The Data Warehouse Manager will be responsible for and take ownership of the EIA data and analytics portfolio that includes, but is not limited to, resources that manage back-end data curation, data visualization, and reporting needs for the stakeholders, business data strategy, data governance, and other analytic needs in the future to support the development and maintenance of EIA metrics and related reporting tools. This role will also work collaboratively with other UCSF IT teams. The Manager will recruit and manage a strong analytics team, set direction, set goals, plan for their career growth, and provide mentorship for the team. In addition, the Manager will be responsible for developing and implementing an enterprise data strategy that aligns enterprise information assets with the business and technology strategy. The Manager will enable the efficient and actionable use of data across the UCSF Enterprise.

The Business Intelligence Manager will work with key business leaders and stakeholders, EDW and analytics management, data governance staff, primary and secondary data owners, and BI and data management professionals to:
Define and implement a data strategy and roadmap for UCSF
Define and document the data architecture for enterprise data assets, working with business and IT stakeholders throughout the enterprise
Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions
Oversee the extraction, transformation, and loading (ETL) processes to ensure accurate and timely data integration from various source systems.
Coordinate, collaborate, and influence across disparate domains, entities, business units, departments, and levels as needed to establish and provide standards, define and prioritize data analytics and reporting requirements, ensuring alignment with organizational goals.
Define governance policies and establish standards for modeling, structuring, naming, describing, securing, and formatting data, ensuring data integrity, security, and compliance with regulatory requirements.
Collaborate with IT and other departments to implement data governance and data management best practices across the organization.
Leads in the design and implementation of data models, data marts, and dimensional schemas to support efficient and effective data retrieval and analysis.
Ensure staff are committed to centralized data-architecture practice in support of strategic business and IT goals. Manage a team of data engineers and analysts, providing guidance, support, and performance feedback.
Stay up-to-date on industry trends and advancements in data warehouse management and healthcare data standards, identifying opportunities for system enhancements and process improvements.
Support the development and implementation of data analytics and reporting tools and technologies, such as data visualization and business intelligence platforms.
Disseminate program strategies, activities, and accomplishments
Lead efforts to implement a reference data and master data management plan
Supervise, hire, train, counsel staff. Develop and deliver performance appraisals.
The Data Warehouse Manager of the team will stay abreast of current and emerging technologies and trends for enterprise measurement and reporting; the Manager will be expected to provide advice on how they can be used to support business strategic objectives. The Manager will create a framework in information assets for multiple business domains that can be delivered in a consistent, standards-based framework. The successful candidate will have leadership skills, be customer-focused, have extensive experience in the science behind reporting enterprise metrics, and have knowledge about regulatory reporting requirements. This manager will focus on the UCSF Enterprise function domain.

UCSF Health outcomes have been included in all organizational goals for years and raise the profile of UCSF Health, improve professional recognition, and help foster sustainable growth by clearly and consistently communicating why UCSF is the best place to come for care. The Manager-Health Operations will lead efforts to provide critical data, analyze insights, and strategic support to the Health Service Excellence Department and Enterprise Business Units.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $154,400 - $250,700 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

The Enterprise Information & Analytics - Health Operations team functions as a liaison between the customer or partners in the organization (including clinical, financial, administration, education, and research domains) and technical resources to provide optimal analytic solutions to solve problems, answer questions and meet the needs of our customers. The team is involved in strategic and operational activities to drive change in behavior and ultimately outcomes using data and information.

Required Qualifications
•  A Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
•  7 - 10 years experience in healthcare or related field
•  5+ years' experience architecting and modeling data management solutions in the healthcare or related industry
•  Successful track record of eliciting, defining, creating, and analyzing functional and non-functional requirements, developing system design and architecture, system configuration, testing, and deployment. With proven aptitude in the delivery of high-quality products in short timelines
•  Working knowledge of information security best practices and demonstrated commitment to information security
•  Ability to define and implement technical processes and data systems
•  Broad, working knowledge of MS SQL, Oracle, and other DB systems
•  Experience in developing technical staff
•  Strong critical thinking and problem-solving skills to lead teams, manage complex information, assess problems, and develop effective solutions. Ability to demonstrate excellent judgment, attention to process, and detail.
•  Strong analytical skills and knowledge in documentation and reporting, with the ability to collect and analyze system performance data, and produce substantive reports and analyses
•  Customer Service
•   Utilize excellent customer service skills to build service-based relationships with Medical Center and Campus customers.
•  Demonstrate exceptional leadership skills and proven success in managing and motivating teams, create an atmosphere of trust, and encourage improvement and innovation
•  Prioritization
•  Demonstrated ability to determine relevance and prioritize tasks
•  Able to prioritize effectively according to department and / or customer needs, and ability to organize many changing variables.
•  Detail oriented, with ability to manage time and organize competing priorities.
•  Other duties as assigned
•  Leadership:
•  Dependable, self-motivated and able to work with minimal supervision.
•  Have a strong sense of leadership & entrepreneurial spirit.
•  Be a self-starter & highly respected people leader.
•  Be result oriented.
•  High level of accuracy and attention to detail
•  Manage several priorities and tasks
•  Demonstrate leadership skills and proven success in managing and motivating teams, create an atmosphere of trust, and encourage improvement and innovation
•  Strong leadership, interpersonal, influencing, collaboration and negotiation skills
•  Ability to communicate with high proficiency, both verbally and in writing, with all levels of management and staff, in both technical language and layman's terms
•  Ability to work independently with minimum supervision
•  Able to prioritize effectively according to department needs, and ability to organize a large number of changing variables
•  Ability to assess and solve complex technical problems . click apply for full job details