Business Intelligence Data Coordinator

BI Data Coordinator

Data Coordinator

Full-Time, Non-Exempt Position

MISSION
Kheir's mission is to increase and provide access to culturally and linguistically-sensitive quality
primary healthcare and human services support to the underserved and uninsured residents of
Southern California.

ASSIGNMENT SUMMARY
The Data Coordinator will be an active member of the Business Intelligence (BI) team. This
position requires collaboration with limited English proficient Korean/Spanish speaking
patients, as well as various internal clients, including but not limited to members of the senior
management, Clinic Manager, clinicians, etc. S/he will be responsible for maintaining up-to-
date knowledge of EMR system (eClnicalworks), encounter data flows, compliance
requirements, clinic operations and managed care programs. The individual will play a role in
implementing the data input, data collection, data validation, and reporting to identify the
areas of deficiency. The Data Coordinator must be highly proficient in Microsoft Office
programs and other computer functions in order to maintain the clinic data available for the
use of Business Intelligence and to respond to other departments' needs.

MINIMUM QUALIFICATIONS
Minimum Bachelor's Degree in Science, Math, Statistics, Analytics or health related

field
Programming or coding skills preferred
Inquisitive acumen to identify organization's areas of strengths & opportunities

through data
Excellent written, verbal and presentation communication skills
Excellent time management and organizational skills
Advanced computer skills, including email, Microsoft Office (Excel.) & data tracking
Ability to work quickly, follow directions and make independent decisions
Ability to maintain confidentiality when handling patient medical records
Experience in government, educational institution or healthcare environment a plus
Strong Bilingual English Korean/Spanish a requirement (language test will be provided)

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

Target, collect and analyze data associated with patients and patient services
Generate descriptive, predictive and prescriptive analysis of organization's

performance in areas of quality and efficiency in service delivery
Provide data-based strategic recommendations for program development and/or

refinement

BI Data Coordinator

Serve as a resource for internal clients to train them on the basics of data
Prepare monthly, quarterly, annual reports for internal & external clients
Interpret & articulate data outcomes for novices
Perform data entry and prepare tracking reports internally & externally
Assist with Patient Satisfaction Surveys reports
Attend and participate in the monthly QI/QA meetings
Spearhead education of internal clients on data analytics and data analysis
Assist with educating and training providers and care teams about the importance of clinical

performance measures related to encounter data
Maintain patient care database and up-to-date communications
Interface with individual patients in Spanish/Korean-language to improve patient compliance

and health outcome
Serve as a clinician-Korean/Spanish patient liaison
Other duties as assigned & necessary

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

This is primarily an office position that requires only occasional bending, reaching, stooping, lifting and

moving of office materials weighing 25 pounds or less. The position requires daily use of a company

provided computer and requires entering, viewing, and revising text and graphics on the computer

terminal and on paper. The position requires occasional travel to attend on- and off-site meetings.

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Kheir Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment

without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law

requirements, Kheir Clinic complies with applicable state and local laws governing nondiscrimination in

employment in every location in which the company has facilities. This policy applies to all terms and conditions

of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of

absence, compensation and training.

Kheir Clinic will consider for employment all qualified Applicants, including those with Criminal Histories, in a

manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles'

Fair Chance Initiatives for Hiring Ordinance.

Please note that this job description is subject to change to meet the needs of Kheir Clinic.