Business Developmentaccount Manager

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Profit sharing

Training & development

Tuition assistance

Vision insurance

Wellness resources

We are seeking a motivated and results-driven Account Manager to join our dynamic sales team. The Account Manager will be responsible for driving sales activities and business development to achieve organizational goals. This individual will establish and maintain relationships with clients, identify new sales opportunities, and collaborate closely with internal teams to provide customized solutions that meet client needs.

To excel in this role, the candidate should possess exceptional interpersonal skills, critical thinking abilities, and a thorough understanding of our products, services, and industry landscape. The ideal candidate will have experience managing the sales process, ensuring client satisfaction, and resolving post-sale challenges effectively.

Key Responsibilities:

Sales & Business Development:

Identify, develop, and close new sales opportunities to meet revenue targets.

Build and maintain a network of sources to identify prospective clients.

Collaborate with internal teams to propose tailored solutions that add value to clients.

Leverage critical thinking to assess customer pain points and suggest appropriate products and services.

Client Relationship Management:

Act as a liaison between clients and internal teams to ensure seamless service delivery.

Maintain ongoing communication to ensure customer satisfaction and resolve any post-sale issues.

Conduct regular client check-ins and relationship-building activities.

Process & Reporting:

Oversee and facilitate the sales and delivery process for each opportunity.

Prepare detailed sales reports, tracking calls, sales activities, and client feedback.

Maintain up-to-date records in CRM systems to ensure accurate data management.

Strategic Collaboration:

Partner with Executive Leadership to identify key sales opportunities.

Coordinate closely with the Sales Support team to streamline processes and enhance the customer experience.

Stay informed about industry trends, procurement processes, and government contracting procedures.

Required Qualifications Education:

Bachelor's degree or equivalent work experience.

Competencies & Skills:

Excellent verbal and written communication skills.

Strong critical thinking and problem-solving abilities.

Ability to assess client needs and recommend tailored solutions.

Exemplary interpersonal and customer service skills.

Proficient in Microsoft Office Suite (Word, PowerPoint, Excel, Teams, Outlook).

Ability to build and maintain client relationships with a consultative approach.

Strong negotiation skills with a customer-first mindset.

Willingness to travel up to 50% of the time and work off-business hours as needed.

Preferred Qualifications:

Experience:

Prior experience in a related field is highly preferred.

Familiarity with CRM systems to manage client relationships effectively.

Understanding of government procurement processes and contract lifecycle (RFP, RFI, RFQ, RFR).

Flexible work from home options available.