Job Summary: The Business Development Manager is responsible for acquiring new customers and generating revenue through growth with existing customers by identifying the customers needs and matching ACSs service and products.
Roles & Responsibilities: - Serve as the lead point of contact for all customer account management matters.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Clearly communicate the progress of monthly/quarterly/annual initiatives to internal and external stakeholders.
- Assist with challenging client requests or issue escalations as needed.
- Collaborate with sales team to identify and grow opportunities within territory.
- Prepare sales budget reviews.
- Prepare reports on account status.
- Other duties as assigned.
Qualifications and Educational Requirements: - High school diploma or equivalent; 4-year degree preferred.
- Must have a valid drivers license and clean driving record.
- Previous experience in outside sales, account management and customer service.
- General knowledge in troubleshooting and repairing industrial equipment.
- Strong phone communication skills and necessary computer skills, including fluency in the use of the Microsoft Office.
- Have knowledge of light and heavy industrial nitrogen generation, pressure swing adsorption (PSA), membrane systems, nitrogen purities, and their industrial uses.
- Ability to problem solve complex issues with ACS customers.
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures.
- Stay up to date with the latest industry products and standards.
- Bilingual is preferred, not required.
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