We're currently searching for an outgoing Business Development & Customer Service Representative to execute hands-on marketing of telecommunication services. Responsibilities for the Business Development & Customer Service Representative role will include educating and exciting customers on the benefits and differentiators of our available services. This position will be trained and become proficient in each available service, qualifying customers to match the best service to the customer needs, demonstrate user interface for each service and assist the customer through the activation process.
Business Development & Customer Service Representative Responsibilities:
- Maximize sales working face-to-face with customers at their homes or events set up by our company
- Self-starter with a high level of initiative
- Position value and create product and brand awareness
- Communicate effectively plans, features, products, and services to a variety of customers
- Increase the visibility of products and services
- Create first-rate customer experiences
- Meet or exceed sales goals
- Attend requested training sessions and conference calls
Training and Coaching For The Business Development & Customer Service Representative Position:
- Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
- Engaging in side-by-side selling
- Maintaining sound knowledge of client products and services
- Attending requested training sessions and conference calls
- Reviewing new product and service offerings from Client
Relationship Development:
- Establishing and managing critical relationships
- Developing and managing positive business relationships with employees at assigned partner locations
Business Development & Customer Service Representative Job Requirements:
- 1-2 years of sales experience, customer-service oriented, brand marketing, communications, marketing, event promotion, or outside sales experience considered
- Superior interpersonal and communication skills
- Posses the ability to thrive in a fast-paced environment with the ability to multi-task
- Aptitude for sensing and responding to a wide range of shopping types
- Ability to listen carefully and actively
- Excellent problem-solving skills
- Understand and demonstrate integrity, respect, and the ability to develop positive relationships with management, customers, and peers
- Flexible for scheduling including weekends
This position involves a commission-based compensation structure where one will earn uncapped bonuses and excellent incentives based on performance.
Persons with Experience in the following areas should apply: Business Acumen, Business Development Manager, Business Management, Business Consulting, Business Growth, Business Entrepreneur, Business Sales Development, Marketing Communications Business, Business Management Skills