Position Title:
Business Data Systems Administrator I
Job Description:
Working under closer supervision, incumbent monitors and provides technical support for essential business software and computer systems. Provides system oversight, data management, and operational expertise to end users, project teams, and senior leadership. Coordinates installation, updates, and maintenance of business platforms and technical systems, including software, system integrations and management of hardware, including mobile electronics and communications devices and/or equipment.
Incumbents at this level possess beginning to working-level knowledge of subject matter and handle basic to routine issues and problems.
About the Position:
The incumbent serves as a primary liaison between stakeholders among the various departments, and the City's Information Management Services (IMS) team on behalf of the Department of the City Attorney; receiving direction, guidance, and prioritization of workload from the Deputy Director of Operations and Administration for the Department of the City Attorney.
About the Team:
The Department of the City Attorney Operations team has been recently created and serves the divisions of the department, with the goal of improving and developing, updating, and coordinating collaboratively with the Deputy Director and other Business Data Systems Administrators working throughout the City.
Position Salary Range:
$59,455/yr. - $102,713/yr.
The established market rate for this position is $81,084/yr.
This position is eligible for full city benefits, including:
- Health Insurance (95% of premium paid by city)
- Dental, Vision and Life Insurance
- Paid vacation and personal leave
- Six to twelve weeks of paid parental leave from day 1 of employment
- Retirement contributions toward a pension plan and/or 401(k)
- A robust Employee Assistance Plan (EAP)
- Up to $4,000 tuition reimbursement annually
- Discounted supplemental benefits like pet insurance and legal services
IMPORTANT: Early application submittal is encouraged. This position will close on June 10, 2025 at 11:59 p.m. (MST).
Key Responsibilities:
- Monitors, administers and supports essential business software and computer systems Ensures functionality, reliability and ongoing improvement of those systems. Works with Information Management Services (IMS) in advising, servicing and identifying needs of the staff.
- Reviews business requirements and develops functional specifications to ensure that technology solutions support business objectives.
- Aggregates and performs statistical analysis on business data based on requests from project teams or senior leadership for use in decision making and organizational efficiency improvement initiatives.
- Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed.
- Writes queries or reports to provide data for various analytical projects.
- Interprets data to identify business trends, conduct root cause analysis of business problems, or suggest areas for process improvement.
- Assures all business data and systems are secure and adhere to established security standards and policies.
- Configures and supports software and hardware.
- Manages and serves as the department or division administrator for business systems, including related applications and software.
- Implements and maintains tools for monitoring and eliminating systems downtime.
- Troubleshoots and resolves issues that arise, implements solutions for problem areas, and performs upgrades.
- Manages and serves as a department/division administrator for work group systems. Including Asset and Inventory Management, Service Requests, GIS, etc.
- Develops detailed specifications and selects hardware for new solutions based on current and future business needs.
- Provides consulting and training to personnel in the business units; and liaises with internal and external parties.
- Serves as a liaison between development teams and the internal/external customer or end users.
- Communicates requirements to development teams through specifications, statements of work, project plans, or other forms of documentation.
- Coordinates with developers, quality assurance teams, and users to test processes and ensure functionality and user acceptance.
- Develops user documentation or training materials, as needed.
Minimum Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Business (or Public) Administration, Mathematics, Statistics, Economics, Engineering, or a similar field plus zero to two years of experience. Education and related work experience may be substituted one for the other on a year-for-year basis.
- Ability to build collaborative relationships, work as part of a team and effectively across different levels of management and various functional areas.
- Ability to manage projects and multiple competing priorities simultaneously while meeting tight deadlines.
- Demonstrated analytical and problem-solving skills.
- Detail oriented with strong organizational skills.
- Computer skills and working knowledge of Microsoft Office suite, particularly Excel, PowerPoint, and Word.
- Ability to communicate highly technical ideas in clear, concise terminology that is understandable to department leaders and end users.
- Ability to be a resource in solving technical problems and initiating changes to processes and procedures to meet ongoing user needs.
Desired Qualification:
- Experience using Salesforce Service Cloud, ServiceNow, Workday, Laserfiche, Accela, Cartegraph, etc
Career Ladder:
- Upon demonstrated ability to meet minimum job requirements and overall successful job performance, incumbent may be promoted to Business Data Systems Administrator II. Promotion shall be based on availability of funds, and concurrence of the Department Director.
Working Conditions:
- Light physical effort. Intermittent sitting, standing & walking. Comfortable working conditions.
- Regular exposure to stressful situations as a result of human behavior and the demands of the position.
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.
All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.
Position Type:
Full-time
Department:
Attorney's Office
Full Time/Part Time:
Full time
Scheduled Hours:
40
Salt Lake City is a place where your skills and dedication directly contribute to the community. With a team serving over 200,000 residents, we take pride in delivering meaningful work-from maintaining infrastructure to shaping public programs-with integrity and professionalism.
We value experience, accountability, and results. Our organization recognizes talent and rewards contribution, offering employees opportunities to grow, lead, and make a lasting difference.
If you're driven by public service and want to help shape the future of our city, we'd love to work with you.
Salt Lake City offers a competitive and well-rounded benefits package designed to support your health, financial future, and professional growth. To learn more, visit our Benefits & Wellness site.
Health & Wellness
- 95% City-paid medical insurance
- Dental, vision, life insurance
- HSA (with $1,000-$2,000 City contribution)
- Wellness clinic for employees & families
- Robust Employee Assistance Program (EAP)
Financial Perks
- Tuition reimbursement (up to $4,000/year)
- Retirement contributions (pension and/or 401(k
- Discounted pet insurance, legal services, and more
Thinking about applying or weighing another offer?
Use our Total Compensation Calculator to see the true value of your job offer-including salary, benefits, retirement, and more.
We know time away from work is essential for rest, personal needs, and family life. Salt Lake City offers generous paid leave to help you recharge and stay balanced. To learn more, visit our Benefits & Wellness site.
- 12 vacation days to start
- 12 paid holidays + 1 personal holiday
- Up to 80 hours personal leave annually
- 6 - 12 weeks of paid parental leave
- Bonus leave credit for eligible rehires & public sector transfers
Our Recruitment Team is ready to assist you throughout the entire hiring process-from questions about job openings to application support. Reach the Recruitment Team at Or email:
The City is committed to the full inclusion of all qualified individuals. As part of this commitment . click apply for full job details