Job Title: Business Coordinator
Department: Administration
Reports to: Owner and Chief Operating Officer
Supervisees: None
Overtime Status: Exempt
Headquartered in Lancaster, Ohio, Lancaster Wings Inc. & LT Pizza Co. is a local restaurant franchise group in central Ohio owned and operated by Larry Tipton. Our company is comprised of 10 Buffalo Wild Wings, 11 Pizza Cottages, and a Lancaster legacy restaurant, the Pink Cricket. At Lancaster Wings Inc. & LT Pizza Co., we pride ourselves on providing best in class hospitality, serving the highest quality food and beverages, and making a positive impact in our local restaurant communities.
Our company is continually seeking opportunities for expansion requiring us to seek experienced, highly motivated, and career focused professionals to support our operational teams. We are currently seeking applications for an experienced, organized, and detail-oriented business administrator. This role is an invaluable function of our operation because of the administrative processes, efficiency, and support it provides our field leaders and operational teams.
The responsibilities of the business administrator include, but are not limited to:
This is an in-person, Monday through Friday office position with flexible start/end times, so long as the office schedule is consistent
Work closely with Owner and COO to provide administrative and logistical support. Must have the ability to multi-task and be flexible.
Support and coordinate various business functions in the areas of Operations, Marketing and Human Resources. Work effectively with different departments and brands to achieve business objectives.
Oversee and maintain Health Insurance renewals and processes.
Serve as a point of contact between restaurants, departments, restaurant teams and vendors, ensuring clear and timely communication.
Provide direct administrative support as needed, including scheduling appointments, meetings, and events; booking travel; maintaining file systems; mailing and shipping packages; and updating contacts database and employee lists
Identify areas for improvement, documenting procedures and developing process improvements.
Collect and analyze data to support decision making, and prepare reports.
Work with leadership team to support budget reconciliation, financial record keeping and various reporting functions.
Maintain regular, professional and friendly communications with managers and store operators .
Implement policies and procedures, measure outcomes against standards, and improve operational flow of the business.
Coordinate internal and external resources, and cultivate relationships with vendors.
Managing project schedules, providing status updates and ensuring deadlines are met.
Preferred Qualifications and Skills:
Bachelor's degree in business, business administration, or equivalent
Three or more years of experience in office or business management
Prior experience in direct restaurant operations
Ability to generate, review and analyze financial documents.
Proficiency with Microsoft Office applications such as Outlook, Word and Excel, and aptitude for learning new software and systems
Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
Ability to maintain confidentiality of company information
Strong level of communication and follow through on tasks, responsibilities, and projects
Experience in reporting, developing standards, and promoting process improvement are preferred, but not required
Benefits
The salary will be based on experience, but competitive and negotiable. Paid vacation and flexible PTO days. There is potential for one, no more than two, remote workdays after one year with the company and proven performance. The company will also provide expense reimbursement for your personal cell phone. The benefits eligibility waiting period for Lancaster Wings Inc & LT Pizza Co is the first of the month following 30 days. Once the benefits eligibility waiting period has been successfully satisfied, the person in this role will qualify for medical, dental, and vision insurance, as well as other voluntary benefits such as life, accident, critical illness, hospital indemnity, and pet insurance.
Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with an Administrators including walking, bending, standing, reaching, and sitting.
Lancaster Wings, Inc. and LT Pizza Co LLC is an independent franchisee of Buffalo Wild Wings, an equal opportunity and E-Verify employer. We are committed to providing all team members with a safe, drug-free environment, void of discrimination or harassment where our team members can learn, grow, and develop more than they can on their own.