Business Architect Sr

Pittsburgh, Pennsylvania

System One
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Position Title: ServiceNow Employee Crew Architect

Position Location: Cleveland, OH; Pittsburgh, PA; Birmingham, AL; Dallas,TX; Phoenix, AZ hybrid 3 days onsite

Job Duration: 1 Year

Summary:

The main function is to plan, organize and develop business architecture to maximize performance.

Roles and Responsibilities:

ServiceNow Employee Experience Crew Architect

ServiceNow Architects are hands on designing business architecture, delivering technical roadmaps, application blueprints, data models and system overlays for business processes, decomposing business requirements against technical standards, current technical gaps and possible application modules needed, conducting risk assessments, governance processes and issue resolution in business architecture. We expect our architects to have deep knowledge in ServiceNow applications, out-of-the-box configurations, business rules, and data tables, impacts of plugin and store app installations, and technical leadership for integration, testing, and operations of their assigned platform workstream (e.g. Employee Experience).

Overall design of the modules in ServiceNow, how they interact with each other, how the configuration will need to be set up.

Will direct and guide work of developers

Technical Skills:

ServiceNow

Service Catalog

Employee Center Pro

Virtual Agent

HRSD (Human Resources Service Design)

Service Operations Workspace (SOW)

Interactions

Walk-Up Technology

Flex Skills:

API Integrations Knowledge

Education/Experience:

• Bachelors Degree in technology, finance, business or equivalent.

• Minimum 7 years of experience is required

Please apply to the job posting if you are interested and have the required experience to .

RG1

Ref: Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Date Posted: 13 May 2025
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