Business Applications & Integration Section Manager

Looking for a challenging and rewarding career in healthcare information technology? Each day within the Department of Health Care Services, our employees positively impact the lives of millions of California's most vulnerable citizens.

Position:
Under the general direction of the Eligibility Applications and Support Branch Chief, the Information Technology Manager I (ITM I) performs functions in the domains of Business Technology Management, Client Services, IT Project Management, and components of Software Engineering. The ITM I manages the Business Analysis & Integration Section (BAIS) and is responsible for providing direction, leadership, and team building to the various units within the section. The ITM I collaborates with and provides support to all areas within the Department, which can include sections within their branch, other branches within the Division, and Program areas. The section manager fosters partnerships with customers and stakeholders while supporting the vision, mission, and objectives of the Department. Through subordinate supervisors, the ITM I oversees the functions and activities of the Business Process Unit, Business Analysis Unit, Quality Assurance Testing Unit, and the Managed Care Operations Division Unit. The ITM I is responsible for the streamlining of Paid Claims, Medi-Cal Eligibility Data System (MEDS) and its related sub-systems business work requests for application enhancements based on DHCS policy, gathering requirements by conducting joint application development sessions (JAD), communicating with management and stakeholders (internal and external), testing of application enhancements, and data release management.

Through subordinate supervisors, the ITM I oversees about 45 State employees and few consultants. The ITM I will also be responsible for subject matter experts who will be supporting any rewrites into newer technologies. They will be responsible for reviewing deliverables, defining Deliverable Expectation documents (DED), and providing feedback on project related artifacts, deliverables, and timelines. The ITM I manages and oversees staff recruitment, retention, and development activities which includes participating or performing selection and recruitment of state staff, development, training, retention, promotion, and corrective action of state staff. The ITM I is a member of the Division's Senior Leadership team. The individual participates in developing and applying divisional policies and procedures and represents the Branch Chief as requested.

You will find additional information about the job in the Duty Statement .

Working Conditions

DHCS has embraced a hybrid work environment. Regular or recurring telework may occur as part of the incumbent's ongoing regular schedule per DHCS's Telework Policy, in accordance with Government Code Sections 3.

Telework is based on operational needs for employees who can perform their essential functions remotely and/or whose duties are conducive to teleworking per DHCS' Telework Policy and in accordance with Government Code Sections 14200 - 14203 for employees residing in California.

Should the incumbent ever need to report to an office, they will need to report to a DHCS office located in Downtown Sacramento.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.
•   INFORMATION TECHNOLOGY MANAGER I Additional Documents
•   Job Application Package Checklist
•   Duty Statement Position Details Job Code :
JC-473669

Position (s):
-XXX

Working Title:
Business Applications & Integration Section Manager

Classification:
INFORMATION TECHNOLOGY MANAGER I $9,114.00 - $12,213.00

of Positions:
Multiple

Work Location:
Sacramento County

Telework:
Hybrid

Job Type:
Permanent, Full Time

Department Information
The Department of Health Care Services (DHCS) is the backbone of California's health care safety net, helping millions of low-income and disabled Californians each and every day.

The mission of DHCS is to provide Californians with access to affordable, integrated, high-quality health care, including medical, dental, mental health, substance use treatment services and long-term care. Our vision is to preserve and improve the overall health and well-being of all Californians.

The Enterprise Technology Services Program (ETS) is responsible for designing architecting, building and delivering secure innovative solutions and services that drive health care quality and for information technology (IT) strategy formulation, enterprise architecture, enterprise portfolio management, and enterprise governance. ETS delivers customer service by providing a secure, reliable IT environment to support the program and administrative objectives of the Department of Health Care Services (DHCS), the Health and Human Services Agency, Office of Health Information Integrity, and Office of the Patient Advocate. ETS establishes IT policy and standards and ensures compliance with state and federal laws and regulations regarding the use of IT and the safeguarding of electronic information; supports a complex portfolio of program systems.

DHCS is a dynamic department with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce which reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Department Website:

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/21/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at . When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Health Care Services
Mailing
Attn: Certification Technician JC-473669
M.S. 1300
P.O. Box 997411
Sacramento , CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Health Care Services
Drop-Off
HRB Cert Tech JC-473669
1501 Capitol Avenue, Suite 71.1501

Sacramento , CA 95814
Drop-off location is open weekdays; closed on weekends and holidays
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
•  Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at . All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
•  Resume is required and must be included.
•  Statement of Qualifications - The Statement of Qualifications (SOQ) serves as documentation of each candidate's ability to present information clearly and concisely in writing. We request that you refrain from using Artificial Intelligence (AI) assistance while crafting your response. This allows us to evaluate and comprehend your personal writing style, communication skills, and abilities accurately.

The SOQ must be typed, no more than two pages (2) in length, 12 pt. Arial font and one inch margins. The SOQ must address the following:

1. What are your top 2 experiences, along with your skills, that would identify you as being the best candidate for this position.

2. Briefly describe one example where you led a team to achieve more efficient operations and established new capabilities click apply for full job details