Business Analyst w/ CLM Experience

Fort Mill, South Carolina

Software Guidance and Assistance, Inc.
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Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst w/ CLM Experience for a CONTRACT assignment with one of our premier Healthcare Services clients. This position will be 100% remote supporting EST hours

This role exists as a member of the Firm's team, primarily aligned with the Run State Maintenance sub team. Under general direction of the Contract Lifecycle Management(CLM) Solutions Service Manager.

Responsibilities :
  • Supports business owners in identifying specific business problems and the associated Icertis, (and-related), system needs and services.
  • Interviews business areas for the purpose of defining business needs and priorities and assists the business owner by translating these needs into functional specifications by performing further analysis.
  • ssumes primary responsibility for analysis and documentation of cost benefit analysis in preparation of business case for new development projects.
  • Manages work plan to ensure the timely completion of functional specifications for either new systems or major enhancements.
  • Develops proposals that will provide the most appropriate solutions to solve a business need.
  • Prepares or oversees the preparation of preliminary user requirements as well as documentation materials for all delivered systems.
  • Participates in requirements inspections/peer reviews.
  • ssists in the post-implementation analysis and testing to review and evaluate if the requirements were fulfilled.
  • ssists in the development of training programs and materials that will assist the end users and customers in better utilizing new or enhanced applications.
  • Performs related duties as assigned
Required Skills:
  • Role requires skill in using MS-Excel, Word, Powerpoint and Syntex to support analysis and communication of requirements.
Preferred Skills:
  • Good analytical and problem solving skills to evaluate business problems and apply application knowledge to identify appropriate solutions
  • Demonstrated knowledge of project management concepts.
  • Good interpersonal skills; effective team player.
  • bility to write functional and technical specifications.
  • Strong decision making skills.
  • Strong customer service skills.
  • bility to communicate effectively both orally and in writing.
  • bility to prioritize work load and consistently meet deadlines.
  • Strong organizational skills; attention to detail.
  • Experience Supporting SaaS applications will be beneficial.
  • Experience working within the Agile development methodology and with work management tools like Jira is a plus.
  • Knowledge of Contract Lifecycle Management and applications designed to support that process will be beneficial.
  • Specific experience supporting Icertis Platform configuration will be a differentiator for the candidate.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Date Posted: 28 April 2025
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