Business Analyst

Required Skills:

• Bachelor's Degree in Computer Science, Information Systems, Business Management, Systems Engineering or other related field plus 3+ years relevant work experience or 7+ years of relevant work experience required to satisfy education and experience requirements.

• Experience with IIBA guidance and approach to requirements development/ management

• Minimum five years of experience with JIRA and HP Quality Center's

• Proficient with Microsoft Office Tools such as Word, Visio and PowerPoint

Qualification/Experience:

• Strong written and verbal communication skills, and the capability to present confidently at various levels from project teams to business leaders

• Strong interpersonal and team-building skills, works well with others in an integrated team environment, and must be self-motivated

• Solid analytical and problem-solving skills

• Broad knowledge of multiple computer environments, platforms and technologies and knowledge of the enterprise's products

• Experience and proven track record facilitating, defining and documenting business process maps (swim lane format preferred), business/functional requirements, use cases, user stories, technical specifications, test plans, test cases, test scripts, and test results

• Experience interfacing between IT and business stakeholders

• Experience with packaged software and enterprise solutions

• Broad knowledge and experience with a variety of collaboration, requirements, testing and support methodologies

• Experience with Agile methodologies (SCRUM/SAFE) and techniques

• Ability to create and document Amtrak's Project Life Cycle Management (PLM) artifacts and key process steps

• Experience with standard business process notation such as BPMN

• Demonstrated ability to manage and or participate in multiple projects assignments with a high degree of complexity.

• Possess the skills to initiate, evaluate, develop and influence users on adoption of solid, actionable recommendations.

• Effective negotiation and conflict management skills

• Ability to execute project deliverables in an independent fashion

• Excellent written and verbal communication skills to both business users and technical staff

• Ability to work closely with peers and team members in a collaborative manner.

• Ability to ensure compliance to guidelines, controls, policies, and procedures.