The Doctors Company Specialty Insurance is a leading provider of specialty insurance solutions to the healthcare industry, committed to delivering innovative and tailored services to our clients. We specialize in addressing the unique risks and challenges faced by healthcare organizations through comprehensive insurance solutions. As part of our continued growth and evolution, we are looking for a skilled Business Analyst to join our dynamic Business Systems Team. This is an exciting opportunity to contribute to the development and improvement of our business systems, working closely with cross-functional teams to drive process improvements, ensure system effectiveness, and enhance overall business performance.
Job Description:
As a Business Analyst, you will be responsible for analyzing, eliciting, and documenting business requirements to support the successful development and implementation of business systems tailored to the healthcare specialty insurance sector. You will collaborate with key stakeholders, including product leads, technical teams, and end-users, to ensure that solutions meet business needs and align with company goals. The ideal candidate will have a background in specialty insurance with experience in requirement elicitation, Agile methodology, and quality assurance (QA) testing.
Key Responsibilities:
- Work closely with business stakeholders in the specialty insurance space to understand and gather business requirements, processes, and workflows.
- Elicit and document clear, actionable business and system requirements for specialty insurance needs.
- Develop detailed requirement documents, user stories, use cases, and process flows that serve as the foundation for configuration, development and testing.
- Participate in meetings and discussions with business users to ensure requirements are accurately captured and understood.
- Support Agile development processes, including sprint planning, backlog grooming, and participation in daily standups.
- Collaborate with development teams to ensure that business requirements are translated into effective technical solutions.
- Ensure quality assurance (QA) testing is conducted to validate that solutions meet business needs and are free of defects.
- Assist in preparing and executing test cases, identifying defects, and working with the team to ensure timely resolution.
- Maintain a strong understanding of industry trends, regulations, and best practices in specialty insurance within the healthcare sector.
Qualifications:
- Bachelor's degree in Business, Information Systems, or a related field (or equivalent experience).
- Experience with insurance platforms related to policy and claims management
- Minimum of 5 years of experience as a Business Analyst, with a focus on specialty insurance.
- Experience in requirements elicitation, documentation, and analysis, within the specialty insurance space.
- Experience with Agile methodologies (scrum, sprint demos, planning)
- Experience in quality assurance testing, including creating and executing test plans, writing test cases, and defect management.
- Excellent communication, facilitation, and interpersonal skills with the ability to interact with business users, developers, and executives.
- Ability to think critically, solve problems, and translate business needs into technical requirements.
- Natural inquisitive tendencies and a curiosity in understanding business process and system enablement
- Ability to document and troubleshoot errors
- Self-sufficient in the ability to plan, organize and structure work
- Natural ability to work under tight timelines
- Attention to detail
- Analytical mind and problem-solving aptitude
- Insurance Operations background a plus
- Proficiency with business analysis tools and software (e.g., JIRA, Microsoft Office Suite, Visio, SharePoint).
Equal Opportunity Employer
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