Business Analyst
Lilypad Insurance is a dynamic and growing property and casualty insurance carrier, brimming with positive energy about our future. Our team of dedicated professionals work together to create effective products that meet the needs of our policyholders. As a member of Team Lilypad, you'll tackle exciting challenges while being guided by seasoned pros who are eager to support your professional journey. We'd love for you to join our award-winning team. Ready to be part of something amazing?
Join Our Team as a Business Analyst Extradordinaire.
Are you a data detective with a passion for process improvement and a love for all things insurance? We're on the hunt for a sharp, curious, and collaborative Business Analyst to help us level up our operations in the dynamic world of Property & Casualty insurance. If you thrive on turning data into insights, streamlining workflows, and making systems smarter, this is your moment to shine.
As a key player on our team, you'll support strategic initiatives, analyze performance, and help drive innovation across systems and processes. You'll work cross-functionally with IT, compliance, and operations to ensure our business runs smoothly, efficiently, and in full compliance with industry standards.
What You'll Do:
Process & Project Optimization
- Collaborate on initiatives to enhance business capabilities and streamline workflows.
- Lead or support technology-driven projects from planning through implementation.
- Maintain and improve change control processes to ensure accuracy and compliance.
Data Analysis & Reporting
- Analyze operational and performance data to uncover trends, anomalies, and opportunities.
- Prepare and present actionable insights to stakeholders and leadership.
- Compile and summarize data for internal teams, business partners, and regulatory bodies.
Testing & Quality Assurance
- Conduct testing of business operations and system changes to ensure alignment with insurance product requirements, profitability goals, and compliance standards.
- Assist in maintaining system integrity and resolving technical issues.
Technology & Automation Awareness
- Stay current on advancements in process automation and IT solutions.
- Recommend system enhancements that improve efficiency and effectiveness.
Cross-Functional Collaboration & Support
- Communicate findings and recommendations clearly across teams.
- Propose data-driven solutions to improve business outcomes.
- Provide responsive, high-quality support to external insurance clients and vendors.
What We're Looking For:
Education & Experience
- Bachelor's degree in Business Administration, Information Technology, Finance, or a related field.
- 1-3 years of experience in the P&C insurance industry (underwriting, claims, or policy admin exposure preferred).
- 1-2 years in business or systems analysis, with a focus on data interpretation and process improvement.
- Bonus points for CPCU, AINS, or CBAP certifications (or progress toward them).
- You know your way around compliance and regulation like a pro-navigating the insurance industry's rules and requirements is second nature.
- You've worked with cross-functional teams (think IT, ops, compliance) and thrived in fast-paced, highly regulated environments.
Skills & Strengths
- Analytical Thinking: You love digging into data and solving complex problems.
- Decision-Making: You make smart, informed choices that align with business goals.
- Collaboration: You thrive in cross-functional teams and build strong relationships.
- Organization: You juggle multiple priorities with ease and adapt quickly to change.
- Communication: You translate technical info into clear, actionable insights.
- Tech Savvy: Familiarity with insurance systems, Excel, SQL, JIRA, and Confluence is a plus.
- Regulatory Awareness: You understand how insurance regulations impact business processes.
Why You'll Love Us:
- We've Got You Covered: Enjoy comprehensive medical, dental, and vision insurance-all on us.
- Generous 6% 401(k) Match: For every dollar you contribute to your retirement plan, we match it up to 6% of your salary.
- Team Spirit: Join a crew that's as passionate and driven as you are.
- Work-Life Balance: We believe in working hard and playing hard.
- Plenty of Time Off: Enjoy 12 holidays and flexible PTO.
- Give Back: 8 hours of volunteerism to support causes you care about.
- Fun Times: Corporate events to bond and celebrate.
- Casual Vibes: Rock your favorite jeans, shorts, and comfy tees - no need for stuffy suits here.
- Hybrid Work: This position requires working in the office, with the option to work from home on Fridays.
Welcome to Paradise.
Lilypad is nestled in the stunning Sarasota, right on Florida's Gulf Coast. Whether you're into fishing, sailing, swimming, kayaking, biking, golfing, or running, Sarasota offers a plethora of outdoor adventures year-round. For those who appreciate culture, the city boasts museums, art galleries, and a unique array of restaurants that cater to every taste. Families will love the strong economy, excellent schools, diverse churches, and parks perfect for family outings. And the cherry on top? Florida has NO state income tax.
Heads Up.
Before you join our awesome team, we'll need to complete a few checks. This includes a criminal record check, education verification, and reference checks. It's all part of making sure everything's in tip-top shape before you start. We use E-Verify.