Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you. Our client is seeking an experienced Business Analyst to work at their company in St. Paul, MN.
Position Summary:
- All licensing, permitting, and inspections for compliance for Environmental Health
- Current-state process mapping
- Minimal custom development
- Elicitation of future-state requirements
- Future-state process documentation including roles/responsibilities (within out-of-the-box system constraints)
- Integration with GIS
- Integration with Enterprise Cash Receipting Management (ECRM) and Finance systems Out-of-Scope
- Project management
- Solution Evaluation
- Vendor Management
- Organizational Change Management
Primary Responsibilities/Accountabilities:
- Understands the business drivers and expected business outcomes.
- Builds trust-based relationships with stakeholders.
- Collaborates with key stakeholders.
- Defines approach and performs activities to "Client" and documents current-state processes, roles, and responsibilities.
- Develops use cases.
- Develops test scripts.
- Collaborates with vendor's project manager, RC project manager, and the project team to align requirements with out-of-the-box functionality.
- Determine/define integration with GIS, ECRM, and Finance processes and systems.
- Track and facilitate the remediation of defects (dev/test/prod environments)
- Logs and follows-through to disposition risks, action items, issues, and decisions.
- Develops and submits status reports.
Primary Deliverables:
- Business Analysis Approach
- Current-State Process and Roles/Responsibilities Documentation
- Requirements Documentation
- Future-State Process and Roles/Responsibilities Documentation
- Use Cases
- Test Scripts
- Integration with GIS, ECRM, and Finance processes and systems
- Defect and remediation tracking
- RAID Register - Risks - Action items - Issues - Decisions
- Status Reports (with hours burndown)
Qualifications:
- B.S. or B.A. degree (4 year) (or Associates degree plus an additional 5 years' experience)
- 5+ years experience in a business analysis role for systems replacement initiatives
- Experience in discovering and documenting current and collaboratively architecting future-state processes
- Ability to work independently
Preferred:
- Experience in the BA role for Tyler Technologies license and permitting platform (formerly known as enerGOV).
- Experience as a Business Analyst in state, county, or city governments or the non-profit sector
- CBAP, PMI-PBA, or other business analysis certification
- Knowledge of strategic business analysis processes and techniques; ability to adapt to the needs of the organization.
- Business acumen
- Elicitation skills
- Facilitation skills
- Organizational design and staffing model analytical skills
- Process modeling skills
- Process analysis skills
- Negotiation and conflict resolution skills
- Influencing skills
- Proficient in MS Office suite and collaboration tools
- Has or can quickly earn trust and credibility with stakeholders through empathy, follow-through, and transparency.
- Ability to communicate up-down-and-across.
- Analytical, strategic, creative, and systems thinking skills
- Ability to analyze problems and identify/evaluate options.
- Performs at high levels under pressure, even during organizational chaos.
- Coachable; open and receptive to continual feedback
- A diplomatic facilitator, who navigates sensitive conversations with professionalism.