JOB TITLE: Business Analyst
DEPARTMENT: Public Sector - Utility Practice
REPORTS TO: Enterprise Services Manager -Utilities
JOB LOCATION: Remote (US Based)
TRAVEL: Up to 25%
SUMMARY OF POSITION: The
Business Analyst is responsible for analyzing business requirements and translating them into technical specifications; for defining, executing, and documenting system testing; and for developing, maintaining, and delivering system documentation for business and technical stakeholders.
ESSENTIAL DUTIES & RESPONSIBILITIES:Requirements Analysis- Interface with business users (sales, professional services, support, etc.) to define, document, and ensure accuracy of functional requirements.
- Prepare user stories by analyzing and summarizing information provided by the business stakeholders.
- Translate business requirements into technical specifications utilized by software developers.
Testing and Quality Assurance- Support full testing lifecycle by writing step-by-step scripts, conditions, and test documentation within an agile methodology (i.e. Scrum).
- Perform detailed testing to ensure software development results align with expected outcomes.
- Document and communicate on-going testing outcomes (success, defects) with development team and help define prioritization for final resolution.
- Collaborate with business on user acceptance testing and any associated support.
Documentation- Create new quality system documentation and training materials for business and technical stakeholders including how-to, operating procedures, system overview, API reference materials, etc. for i3 Verticals products and hosted systems.
- Maintain document control system to track all documentation changes and updates in accordance with standards.
- Ensure consistency across all documentation deliverables.
Other- Actively participate in team meetings and requirements reviews by offering ideas, suggestions, and/or feedback as needed.
- Perform other tasks as assigned by Product Development Team.
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE): - Associates degree or 1-4 years of experience in lieu of degree
- 3-5 yrs. of experience in technical writing, business analysis (for technology development) and system testing.
- Excellent documentation (including training materials) skills.
- Proven analytical, design, and conceptual skills in software development.
- Strong verbal and written communication skills.
- Ability to prioritize workload and manage multiple responsibilities effectively.
- Ability to proactively take ownership of tasks and deliverables.
- Experience working both independently and as part of a team.
- Experience working in a virtual, remote environment.
- Experience using multiple documentation tools to write, format, manage, and publish high-quality content.
- Previous use of agile project management methodologies such as Scrum.
- Proficiency in using Microsoft office products.
PREFERRED QUALIFICATIONS:- Working knowledge of Adobe, JIRA, Confluence.
- Experience with Customer Information Systems, preferably in the utility industry.
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York
Equal Opportunity Employer
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