Position Summary
The Business Operations Coordinator will report to the Head of Ecosystem Development and play a vital role in managing business operations while supporting event planning and logistics. This position requires a strategic thinker who thrives in a fast-paced environment, effectively balancing operational efficiency with event coordination. The ideal candidate is highly organized, data-driven, and detail-oriented, with a strong ability to streamline processes and ensure seamless execution.
Key Responsibilities
Business Operations & Governance
- Monitor and analyze business development activities to identify opportunities for improvement.
- Oversee employee weekly status reports, ensuring timely submissions and deriving key action points.
- Develop and standardize internal reports to improve data accuracy and consistency.
- Streamline business processes to enhance efficiency and scalability.
- Support the partnership team by tracking key metrics, identifying opportunities, and ensuring smooth collaboration with internal and external stakeholders.
- Ensure governance and compliance with commercial arrangements, contracts, and operational policies.
Event Planning & Logistics
- Manage conference booth logistics, including shipping, setup, and teardown.
- Oversee relationships with internal teams, external vendors, and event organizers.
- Coordinate booth staff schedules, travel arrangements, and on-site logistics.
- Maintain and track event assets, promotional materials, and inventory.
- Collect, analyze, and report on event performance and attendee feedback.
Qualifications & Ideal Candidate Profile
- 6+ years of relevant work experience in business operations, event coordination, marketing operations, or related required.
- At least 3+ years experience in healthcare technology preferred.
- At least 3+ years experience managing external vendors or strategic partnerships preferred.
- Bachelor's degree preferred, ideally in a technical field, business, or marketing.
- Experience using Excel & Macros, CRM tools like Salesforce, PowerPoint, and other office productivity tools.
- Highly organized, detail-oriented, and results-driven.
- Strong problem-solving and multitasking skills, with the ability to adapt to changing priorities.
- Data-driven mindset with the ability to analyze and present key insights.
- Excellent communication skills, with the ability to simplify complex information.
- Self-motivated and proactive, able to work independently while collaborating effectively with a team.
- Thrives in a fast-paced, dynamic environment.
- Experience in process improvement and operational efficiency is a plus.
- Willingness to travel as needed.