About the Organization
Fulfillment Centers (FCs) are the core of Amazon's operations, handling billions of units, employing tens of thousands, and ensuring timely delivery to customers. The Amazon India FC Operations team seeks a passionate, results-driven Business Intelligence Support Engineer who excels in a fast-paced, data-centric environment. The ideal candidate will be dedicated to building scalable solutions to support the growth of our FC operations.
Responsibilities
The role involves collaborating with Central ACES teams to develop platforms and tools, analyzing data to support PD initiatives, identifying root causes of defects, and maintaining decision support processes for real-time defect correction.
- Monitoring health of DWP jobs, infrastructure, and platform to ensure 100% availability and scalability.
- Conducting root cause analysis and resolving Trouble Tickets.
- Enhancing existing solutions independently with minimal guidance.
- Owning medium-complexity solutions from the roadmap initiatives gradually.
- Providing data insights to the central ACES team to drive critical business actions.
Key Job Responsibilities
- Fulfilling data requirements of the central ACES team and utilizing analytical tools to solve business problems.
- Creating data models for critical roadmap projects.
Basic Qualifications
- Over 1 year of experience in data analytics or automation.
- Over 1 year of experience in capacity planning, operations planning, or business analysis.
- Bachelor's degree.
- Knowledge of data pipelining and extraction using SQL.
- Proficiency in SQL and Excel at an intermediate or advanced level.
- Experience with data mining tools like SQL, SAS, SPSS, or similar.
Preferred Qualifications
- Knowledge of SQL/Python/R, scripting, MS Excel, table joins, and aggregate analytical functions.
We promote an inclusive culture that empowers Amazon employees to deliver excellent results. If you require workplace accommodations during the application or onboarding process, please visit this link . For applicants outside listed regions, contact your Recruiting Partner.
Posted: January 6, 2025 (Updated approximately 2 hours ago)
Additional Postings: May 13, 2025 (Updated multiple times)
Amazon is an equal opportunity employer, committed to non-discrimination based on veteran status, disability, or other protected categories.