Supplier Compliance Analyst
Location: 800 Capitol St, Houston, TX
Work Arrangement: 4 days onsite per week
Contract Length: 1 year (with high likelihood of extension)
Hourly Rate: $40/hr
Parking: $12/day reimbursement
Education Requirement: Bachelor's degree required
Must be able to work in the US without sponsorship
Must be located in Houston currently
Position Overview
We are seeking a detail-oriented, proactive Supplier Compliance Analyst to support auditing, compliance, and supplier engagement processes within our procurement systems. This individual will play a key role in maintaining data accuracy, ensuring supplier follow-through, and improving internal workflows across systems including Coupa, Oracle, and ServiceNow.
Key Responsibilities
- Audit supplier changes in Coupa and review transaction data for compliance with internal policies and procedures.
- Proactively communicate with suppliers via phone and email to build trust, obtain missing information, resolve issues, and ensure timely payments or data updates.
- Respond to and resolve internal and external inquiries, documenting and tracking issues through resolution.
- Monitor and manage workflow to ensure timely completion of daily tasks, project deliverables, and service level agreements (SLAs).
- Support departmental initiatives and participate in cross-functional special projects as assigned.
- Recommend and help implement improvements to tools, processes, and workflows.
- Achieve and maintain performance against defined daily and weekly metrics.
Required Skills
- Strong verbal and written communication skills; exceptional phone presence.
- Proven customer service and issue resolution experience.
- Self-starter with high attention to detail, ability to work independently, and manage multiple priorities under tight deadlines.
- Proficient in Microsoft Excel, with working knowledge of Coupa, Oracle, Outlook, Concur, and ServiceNow.
- Strong organizational and project management skills, including coordination of tasks across teams.