Business Analyst

Summary
The State of Connecticut is launching its first enterprise-level Grants Management Solution, a high-profile initiative that will standardize and modernize the way state agencies administer grants. Today, approximately 25+ agencies administer over 4,400 grants that are managed through disparate processes, tools, and technologies. This project will consolidate those efforts into a single unified software solution with an initial roll-out to 10 state agencies.
We are seeking a Business Analyst with deep grants experience to play a critical role in the analysis, design, and implementation of this new solution. The Business Analyst will work closely with our state agencies, IT teams, and the selected vendor to define business requirements, evaluate configuration options and workflows, and establish a repeatable playbook to onboard new agencies over time.
This role requires strong knowledge of grants lifecycle management, enterprise solution analysis, and stakeholder alignment.
Key Responsibilities

• Elicit and document detailed business, functional, and non-functional requirements across state agencies

• nalyze existing grant-related processes and tools to identify commonalities, differences, and opportunities to standardize

• Translate complex requirements into clear process flows, user stories, configuration documentation, and other requirement artifacts

• Evaluate selected vendor solution capabilities to determine what is configurable vs. standard, communicate limitations and trade-offs, and make suggestions on enterprise standards

• ct as the primary liaison between business users, technical teams, and the vendor to ensure solution alignment with business needs

• Support change management and user adoption by assessing current state business process flows, defining future state process flows, and identifying solution gaps and/or training needs

• ssist in testing, validation, and user acceptance efforts to ensure the solution meets business goals

• ssist in developing a governance plan and framework for managing enterprise-wide changes

• ssist in developing a repeatable implementation and requirements playbook for new agencies to onboard onto the grants enterprise level management system
Required Experience

• 7+ years of business analysis experience with large-scale technology implementations

• Experience with public sector grants processes is required, including grant application, review, award, monitoring, and reporting

• Experience implementing standardized enterprise solutions across disparate systems, processes, or organizations

• Demonstrated success working with or implementing COTS/SaaS platforms

• Proven experience coordinating across multiple government agencies or large stakeholder groups

• Experience with vendor-driven solutions, including evaluating standard out of the box functionality and configuration/customization options
Required Skills

• Exceptional analytical, conceptual, and critical thinking skills, with ability to synthesize large volumes of data and complex processes into clear requirements

• Proven ability to lead discovery workshops, surface misalignment, uncover unexpressed dependencies or expectations, and drive clarity on complex or conflicting needs

• bility to build trust, advise stakeholders, and facilitate consensus on acceptable solutions or options
Strong facilitation and stakeholder engagement skills

• bility to "zoom in and out" - balancing a deep understanding of the detailed requirements with understanding the broader enterprise strategy and goals
High level of initiative, ownership, and organization, with expert written and verbal communication skills
Strong documentation skills, with expertise in a variety of business analysis tools (Microsoft Office Suite, JIRA, Confluence, Visio, Miro, etc.)
Preferred Qualifications

• Familiarity in government or non-profit organizations

• IIBA CBAP or similar business analysis certification

• Bachelor's or Master's degree in business, public administration, information systems, or related field
Administrative Considerations
The scope of assignments may evolve, either scaling down or expanding, as projects progress through different phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.
The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. Consultant must be available and working during core state working hours, Monday to Friday, 8 AM to 5 PM Eastern Time. Some liberty may be given to flex daily hours up or down based on business need, not to exceed a total of 40 hours per week. Payment will be on a time and material basis and paid only for actual hours worked.
The contractor must provide their own laptop, webcam, and high-speed internet (if working remotely) to perform their duties. Consultant must be on camera during virtual meetings. All software licenses and access will be provisioned by the State of Connecticut.
Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.
Contact:
Melinda Vigue, PMO Manager
Department of Administrative Services
Bureau of Information Technology Solutions
Agency Success
450 Columbus Boulevard
Hartford, CT 06103