Position: Business Analyst
Job Description:
Forward Air is seeking a highly motivated and experienced Business Analyst to join our dynamic team. The ideal candidate will be metric-driven, self-motivating, and possess exceptional data analysis skills. The successful candidate will work closely with various teams and departments to develop data-driven insights and implement solutions that will drive business growth. The role requires a process-oriented, technology-oriented, good teammate who is proficient in PowerPoint, SharePoint, Excel, Power BI, and Project management.
Core Responsibilities & Duties:
- Develop, analyze, and interpret complex data sets to identify trends, patterns, and opportunities for improvement
- Create visually compelling presentations using PowerPoint to communicate data insights to stakeholders
- Use SharePoint to organize and share project-related documents and information
- Utilize Excel to manipulate large datasets and develop reports
- Work with our Data Science team to create interactive visualizations and reports that communicate insights to stakeholders using Power BI
- Continuously monitor and evaluate data quality to ensure accuracy and reliability
- Develop and maintain performance metrics to track progress and measure success
- Work collaboratively with cross-functional teams to design, develop, and implement data-driven solutions
- Foster a culture of innovation and continuous improvement by staying up-to-date with emerging trends and technologies
- Participate in team meetings, contribute to team discussions, and actively support colleagues
- Other duties as assigned
Qualifications:
- Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field
- Proven experience in data analysis and project management, preferably in a dynamic environment
- Proficiency in PowerPoint, SharePoint, Excel, and Power BI
- Strong analytical and problem-solving skills with the ability to analyze complex data sets
- Self-motivated with the ability to work independently and manage multiple tasks simultaneously
- Excellent communication, interpersonal, and teamwork skills
- Strong attention to detail and ability to follow established processes
- Certification in Project Management is a plus
Forward Air is an Equal Opportunity Employer.
About Us
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated "time-definite" basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies " publication
About the Team