Job Description:
- The Business Analyst will partner closely with global supply chain, digitalization, technology, suppliers, and distributors to understand and analyze existing business processes, identify areas for improvement, and implement solutions to enhance operational efficiency.
- This role involves working closely with stakeholders to understand their needs, gathering and documenting requirements, and ensuring that solutions align with business objectives.
- Requirements Gathering: Collaborate with stakeholders to gather and document business requirements.
- Process Analysis: Analyze current business processes and workflows to identify inefficiencies and areas for improvement.
- Solution Design: Develop and propose solutions that meet business needs and improve operational efficiency.
- Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications.
- Stakeholder Management: Maintain effective communication with stakeholders throughout the project lifecycle.
- Testing and Validation: Assist in the testing and validation of new systems and processes to ensure they meet business requirements.
- Training and Support: Provide training and support to end-users to ensure successful implementation and adoption of new solutions.
- Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices.
- A strong BA who can partner closely with stakeholders to identify current business processes and support the design and implementation of new business processes as they use new technologies and systems
- May automate processes using IOT, IOT
- Global initiative to optimize digital supply chain
- Provide end to end product traceability from suppliers to restaurants
Qualifications :
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum of 3-5 years of experience in business analysis or a related role. (ideally 5-10+ years)
- Relevant certifications, such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis), are a plus.
- Analytical Thinking: Strong analytical skills to assess complex business processes and identify solutions.
- Communication: Excellent verbal and written communication skills to interact with stakeholders and document requirements.
- Problem-Solving: Ability to identify problems, develop solutions, and implement changes effectively.
- Technical Proficiency: Familiarity with business analysis tools and software, such as Microsoft Excel, Visio, and project management tools.
- Project Management: Basic understanding of project management principles and methodologies.
- Attention to Detail: High level of accuracy and attention to detail in documentation and analysis.
- Team Player: Ability to work collaboratively with cross-functional teams.
- Adaptability: Flexibility to adapt to changing business needs and priorities.
- Initiative: Proactive approach to identifying and addressing business challenges.
- Customer Focus: Strong focus on delivering value to stakeholders and end-users.
- Additional Skills:
- Analysis
- Developing Charts
- Developing Diagrams
- Ability to follow up
- MS Project
- Oracle
- Jira and Confluence
- Smartsheets
- Any experience in quality and managing process around recalls
- Logistics / supply chain understanding
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.