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Job Description About the Position: - Interviewing various process stakeholders to understand Client's processes and the business requirements which drive them
- Documenting existing Client's processes and procedures with diagrams and written descriptions
- Identifying gaps in business operations where no formal or consistent process exists
- Analyzing processes and recommending improvements or architecting new processes which address any identified gaps and increases process efficiency and effectiveness (business process improvement)
- Presenting findings, recommendations, and work products to various stakeholders and groups within Client's Qualifications
Requirements Skills Required: - Bachelor's degree in a relevant field
- A minimum of five years' experience working as a business analyst at an organization where IT was the main product/service
- Demonstrated prior experience successfully eliciting and documenting business processes
- Demonstrated prior experience analyzing business processes and recommending improvements
- Strong verbal and written communication skills with experience preparing presentations for executives and other senior stakeholders
- Strong skills in preparing meaningful and easily understood process diagrams using standard diagramming software such as Microsoft Visio
- Basic project management skills and experience preferred
- Familiarity with Google Workspace (formerly G-Suite) collaborative productivity tools preferred
Date Posted: 29 April 2025
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