LHH is seeking a highly motivated and detail-oriented
Analyst to join our client's team on a 6-month contract basis.
Job Title: Analyst I
Contract Duration: 6 Months (Potential for Extension)
Location: HYBRID - 3 days onsite, 2 days remote Houston, TX 77002
Pay Rate: $25-$27/hr (DOE; higher pay possible)
Work Schedule: Monday - Friday 8:00 AM - 5:00 PM
In this role, you will support supplier data compliance and customer service operations. This hybrid opportunity requires onsite work at our Houston Service Center and is ideal for a proactive, analytical individual with excellent communication skills.
Key Responsibilities: - Audit Coupa supplier changes and review transactions for compliance with established policies and procedures.
- Engage with suppliers via phone and email to verify and update data for accurate payment processing.
- Track and resolve internal and external customer issues, ensuring timely resolution and adherence to service level agreements.
- Monitor daily workflow and ensure timely completion of assigned tasks and projects.
- Collaborate on cross-functional initiatives and support special projects as needed.
- Recommend process improvements and contribute to continuous improvement efforts.
- Use systems and tools including Oracle, Coupa, ServiceNow, Outlook, and Concur.
Top Required Skills: - Excellent Communication & Customer Service: Comfortable on the phone; able to build rapport and maintain professionalism.
- Self-Starter: Works independently, takes initiative, and meets deadlines with minimal supervision.
- Project Coordination: Ability to manage multiple tasks in a fast-paced environment and adjust to changing priorities.
Qualifications:Required: - Minimum of 1 year of experience in customer service, issue resolution, or project coordination.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Strong attention to detail and time management skills.
Preferred: - Bachelor's degree in Business, Accounting, or a related field.
- Experience with platforms such as Coupa, Oracle, Concur, and/or other finance/accounting systems.
- Understanding of basic accounting principles and data analytics.
Work Environment Requirements: - Hybrid schedule (3 days onsite, 2 days remote).
- Must have a private, secure home office with reliable internet.
- Company will provide a laptop and docking station; candidate must supply all other necessary equipment.
Disqualifiers: - Poor verbal communication or interview performance.
- Inadequate skills in Microsoft Office applications.
To Apply: Please submit your most recent resume for immediate consideration.
Pay Details: $25.00 to $27.00 per hour
Search managed by: Laarnie Thompson
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance