Summary/Objective The Business Analyst/Developer maintains data integrity and provides data for data-driven decision-making. Enhance business processes through a combination of analytics and software development. Work closely with stakeholders to understand requirements, design, and implement software solutions, and manage projects to ensure the efficient and effective utilization of technology to support the organization's goals.
Essential Functions Data Integrity Maintenance:
- Ensure the accuracy, reliability, and security of data to support data-driven decision-making within the organization.
Business Process Enhancement:
- Collaborate with stakeholders to identify opportunities for process improvement and streamline business operations.
Data Analytics:
- Work with stakeholders to identify and extract data that informs business decisions and strategies.
- Generate weekly, monthly, and quarterly reports for the leadership team.
User Support: - Provides ongoing support for users to enable effective utilization of software solutions.
- Work with software vendors to ensure customer issues are resolved promptly.
Software Development:
- Collaborate with various departments and stakeholders to understand their data needs and develop tailored software solutions.
- Design and develop software solutions to meet specific business needs and requirements.
- Implement intuitive data collection process to ensure data integrity.
Software Support - Collaborate with software vendors to maintain and update systems to ensure proper functionality, and to resolve software related issues.
Project Management:
- Manage projects related to software development and updates, workflow improvements and process enhancements to ensure the efficient utilization of technology.
Competencies Communication- written and verbal
Professionalism
Analytical and troubleshooting skills
Problem Solving - Technical and operational
Customer Service
Software proficiencies - SQL
Required Education and Experience Bachelor's Degree or equivalent work experience is required
Preference for:
A minimum of 2-3 years experience in either an IT support role or healthcare environment
Experience with using and/or supporting Nextgen Enterprise applications