Job Description:
- Manage direct customer account data for Pharmaceutical customers in US and Puerto Rico to ensure compliance with federal and state requirements.
- Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements
- In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products.
- Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials.
- Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account's primary business activity to assign the appropriate trade class.
- Sitting and working on computer for long periods
- Communicate w/customers via phone and computer
Qualifications:
- High school diploma required
- Bachelor's degree preferred
- SAP
- Microsoft office (Excel)
- Internet navigation skills
- Good Written and Verbal communication
- Industry knowledge regarding customer classification and functionality preferred
- Minimal lifting 25lbs or less
- Ability to navigate the websites/internet
- Change agile
- Data Entry skills
Benefits:
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance : Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.