Job Description Job Description
About the Role We're looking for a motivated and detail-oriented Service Now Business Analyst to join our remote team. In this role, you'll work directly with stakeholders and developers to capture and translate business needs into agile stories and workflows for our Service Now platform. Your strong communication skills, organization, and problem-solving mind-set will help drive successful project outcomes across the board.
Key Responsibilities - Collaborate with stakeholders to gather and document detailed business requirements
- Translate business needs into agile user stories, process flows, and acceptance criteria
- Ensure clear communication of requirements to Service Now developers and cross-functional teams
- Manage and prioritize the team's work queue to meet deadlines
- Coordinate and facilitate stakeholder meetings
- Provide regular updates on progress and manage expectations during the testing and implementation phases
Required Qualifications - 3+ years' experience in business analysis, systems analysis, operations, or testing
- Bachelor's degree in Business, IT, Computer Science, or related field
- OR an additional 4 years of relevant work experience in lieu of degree
- Proven experience in agile methodologies and working with Service Now or similar platforms
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent verbal and written communication skills
- Strong time-management and organizational abilities
Preferred Skills - Moderate understanding of business analysis core competencies
- Experience delivering clear, high-quality documentation and agile stories
- Ability to thrive in fast-paced environments with shifting priorities
Additional Information - Disclosure of any federal health care program exclusion or debarment is required
- Must be able to provide effective customer service to both internal and external stakeholders
Company Description
Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.
We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.
In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.
The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.
Company Description Ageatia was built on the principle of becoming a leading provider of workforce solutions for clients and candidates across the Engineering, Healthcare, Scientific and Information Technology industries. As we grow and evolve, we recognize our differentiation lies not just in traditional staffing, but in true partnerships and collaboration on hiring solutions.
We bring value to our talent by helping them identify their individual skills and aptitudes, matching them with opportunities to excel and creating communities where they can foster their skills and always have a trusted partner in their career.
In supporting our clients, we understand that each organization and culture is unique, and we thrive in collaborating with our clients to provide innovative solutions to suit their specific needs.
The root of our growth and continued success stems from not only our loyal clients and talent, but the dedication of our people. Ageatia takes great pride in our teammates and the culture we built together as an organization. We promote an environment that rewards the hard work and perseverance necessary to solve the unique needs of our clients and talent. The Ageatia family might span across the country, but our team is tightly united around our core purpose, core values and our mission to provide superior service to our customers.