Business Analyst 3 Location: Austin, Texas
4 Days Onsite, 1 Day Remote
Start Date - 6/2/2025
End Date - 8/31/2025
Submissions due by 4/25/2025
This is a Business Analyst 3 position that will work closely with the Texas Health and Human Services Commission. This person will review, analyze, and evaluate business systems and user needs, and will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC).
Key Responsibilities - Formulate systems to parallel overall business strategies
- Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective
- Familiarity with industry standard business process mapping, and reengineering
- Prepare solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc
- Write detailed description of user needs, program functions, and steps required to develop or modify computer programs
- Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements
Minimum RequirementsYears
Required/Preferred
Experience
8
Required
Troubleshoots system problems for WIC clinic staff and participants related to the participant portal, MIS and EBT systems.
8
Required
Develop training curricula and conduct formal training sessions covering assigned systems modules in nutrition education, clinic services and or infant feeding related to the MIS system.
8
Required
Consults on the analysis of issues around the MIS and EBT systems and helps implement solutions.
8
Required
Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.
8
Required
Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.
8
Required
Design, develop, coordinate and conducts test cases for User Acceptance Testing (UAT) that impacts the WIC MIS.
8
Required
Reviews release notes and communication related material about for EBT benefit issuance, client portal and other enhancements. Provides feedback prior to implementation in production.
8
Required
Proactively identifies potential project risks and provides strategies for mitigation to the business leads.
8
Required
Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners for the transition to EBT benefit issuance.
8
Required
Track progress to ensure project deliverables are completed on time.
8
Required
Develop and complete test plans to validate solutions.
8
Required
Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.
8
Required
Provides guidance and explains processes to interested groups and team members.
8
Required
Provides quality customer service by responding to all inquiries and requests promptly.
8
Required
Reviews Sprint summary reports.
8
Required
Monthly review of dual participation records in the WIC MIS.
1
Preferred
Monthly review of dual participation records in the WIC MIS.