Business Analyst 2

Salary: $58,035.00 - $88,235.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-8-01052
Department: Department of Human Services
Division: HS Div Op
Opening Date: 05/09/2025
Closing Date: 5/23/:59 PM Eastern
Job Code: 01052
Position Number:
Union: Non Union
Bargaining Unit: A3
Pay Group: ST07
Bureau / Division Code:
Bureau / Division: Division of Operations
Worksite Address: 2525 N 7th Street
City: Harrisburg, Pennsylvania
Zip Code: 17110
Contact Name: Robert Lacy
Contact Email:

THE POSITION

Looking for a rewarding job making a difference in the lives of children? Join the Office of Children, Youth and Families (OCYF) team. As a member of our team, you will be part of a diverse network that supports and strengthens families in Pennsylvania to provide safe, nurturing, and healthy environments for children. The work is challenging, but extremely rewarding. There are opportunities for professional development and growth. If you believe you have what it takes to succeed in this position, we encourage you to apply today.

Watch this video to see how you can make a difference working for the Office of Children, Youth and Families.
DESCRIPTION OF WORK
As a Business Analyst 2, you will represent program office interests and act as a content expert in the development and maintenance of information systems. This includes interpreting and conveying state and federal child welfare mandates, policies and objectives to other state staff and contracted vendors involved in the planning and implementation of child welfare information systems. Work involves participating in the review of business processes and gathering documentation related to child welfare and program office operations. In this vital role, communication with OCYF business partners, county children and youth agencies, and other collaborative information system users is key in order to identify and resolve information system issues. You will have the opportunity to assist in the overall evaluation, planning, development, and implementation of office information systems, confer with other agencies to keep abreast of new developments, and review IT systems documentation to ensure the system requirements are met.
Interested in learning more? Additional details regarding this position can be found in the position description
Work Schedule and Additional Information:
•  Full-time employment
•  Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
•   Telework: You may have the opportunity to work from home (telework) part-time, up to four days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
•  The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement.
•   Salary: In some cases, the starting salary may be non-negotiable.
•  Free parking.
•  You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:
•  One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
•  One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
•  Five years of business process analysis experience; or
•  One year of business process analysis experience and a bachelor's degree; or
•  An equivalent combination of experience and training. Other Requirements:
•  You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
•  You must be able to perform essential job functions. How to Apply:
•  Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
•  If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
•  Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
•   Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:
•  Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans' Preference tab or contact us at . Telecommunications Relay Service (TRS):
•  711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION
•  Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
•  Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
•  Your score is valid for this specific posting only.
•  You must provide complete and accurate information or:
•  your score may be lower than deserved.
•  you may be disqualified.
•  You may only apply/test once for this posting.
•  Your results will be provided via email. Learn more about our Total Rewards by watching this short .
See the total value of your benefits package by exploring our

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work. Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

Eligibility rules apply.
01

Have you been employed by the Commonwealth of Pennsylvania as a Business Analyst 1 for one or more years full-time?
•  Yes
•  No 02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03

Have you been employed by the Commonwealth of Pennsylvania as an Information Technology Trainee for one or more years full-time?
•  Yes
•  No . click apply for full job details