Business Analyst 1

Details Solicitation Reference Number
R

Customer Name
Texas Health and Human Services Commission

Category
pplications/Software Development

Customer Entity Name
Health and Human Services Commission

Title
Business Analyst

Level
Business Analyst 1

Estimated Hours
200

Number of Positions
3

of Resumes Allowed
1

Full/Part Time
Full Time
SSR Cancellation Date
Suggested Title
Suggested NTE
SSR Type
Resume
RFO
445

IT STAFFING SERVICES SOLICITATION UNDER
DEPARTMENT OF INFORMATION RESOURCES
IT STAFF AUGMENTATION CONTRACT (ITSAC)
RFO DIR-CPO-TMP-445
Solicitation Reference Number: R Working Title: Business Analyst 1 Title/Level: Business Analyst 1 Category: Applications/Software Development Full Time

I. DESCRIPTION OF SERVICES

Texas Health and Human Services Commission requires the services of 3 Business Analyst 1, hereafter referred to as Candidate(s), who meets the general qualifications of Business Analyst 1, Applications/Software Development and the specifications outlined in this document for the Texas Health and Human Services Commission.

ll work products resulting from the project shall be considered "works made for hire " and are the property of the Texas Health and Human Services Commission and may include pre-selection requirements that potential Vendors (and their Candidates) submit to and satisfy criminal background checks as authorized by Texas law. Texas Health and Human Services Commission will pay no fees for interviews or discussions, which occur during the process of selecting a Candidate(s).

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

DSHS Immunization Business Operation Unit is seeking approval to hire three Business Analyst I as temporary contractors with an hourly rate of $85.78/hour for FY 24 and FY 25 for a total cost of $566,148 based upon the DIR ITSAC Not-to Exceed Rate (NTE). This position will assist Immunization with identifying program functions by assessing the required objectives to staffing resources for the future due to the ending of COVID-19 Grant funds. The position will work within a team of temporary contractors to assist Immunization leadership in operational review, evaluation, and planning to identify operational efficiency. The staff augmentation will assist program unit directors with insight of programs effectiveness, identify strengths, and area of improvements.

BACKGROUND:

Performs highly advanced (senior-level) business evaluation and planning under the direction of the Section Director. Participates in business analysis, process planning, and agency policy and procedure development and implementation. Coordinates projects and teams activities to achieve Section goals and objectives. Studies and analyzes operations and issues, and prepares reports of findings and recommendations in the different points of service. Prepares and assists in the preparation of administrative reports, studies and specialized technical projects. Provides consultative services and technical assistance to plan, implement and monitor effective programs and services. Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods, outputs and activities in order to identify gaps in resources and recommend improvements. Develops procedures and workflows. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

ttends work on a regular and predictable schedule and performs other duties as assigned.

(30%) Conducts detailed studies and reviews, defines problems in areas such as administrative practices, workflow, and other business processes. Functions as a consultant to plan, implement and monitor effective business process improvement recommendations.

(25%) Develops management/workflow reporting tools for program areas. Compile and analyze statistical information to assist management in making informed decisions.

(20%) Assist with tracking the development and approval of business process, system, and reporting requirements. Coordinates with program and IT staff in discovery, development, and implementation of program systems.

(20%) Develop workflow procedures and provide training, technical assistance, and information-sharing to program staff.

(5%) Other duties as assigned: include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. The division is an active partner in response activities. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge of business and management principles involved in business evaluation, strategic planning, resource allocation, leadership techniques, coordination of people and resources, and of project management principles and practices; computer systems and data systems, processes, and visualization tools; public administration and management techniques; program planning and implementation; Project Management practices, principles, and processes; Software Development Life Cycle (SDLC) methodologies.

Skill in business, program, and system analysis; developing goals, objectives, and procedures to monitor and evaluate progress; writing analyses, documentation and reports; organizing and presenting complex information to a variety of audiences verbally and in writing; identifying problems, evaluating alternatives, and negotiating and implementing solutions; translating complex technical information verbally and in writing for non-technical audiences.

bility to maintain excellent working relationships with all stakeholders to deliver multiple interdependent initiatives that span various stakeholders; devise effective solutions to administrative and fiscal barriers and problems; concise, accurate reports; develop and evaluate policies and procedures; write and revise standards and procedures; assess and manage priorities; communicate clearly, concisely, and effectively; work in a team-approach collaborative environment; apply a critical and analytical approach to problem-solving; gather, assemble, and analyze facts; plan, organize, schedule, and monitor completion of assigned projects; work independently and to deliver results in an environment of broad, consultative management.

II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 1 Required Business analysis, process planning, procedure development and implementation 1 Required Project coordination, preparation of administrative reports and specialized technical projects 1 Required Development of management/workflow reporting tools for program areas 1 Preferred Knowledge of buisness and management principles involved in business evaluation, strategic planning 1 Preferred Coordination of people and resources, project management principles and practices 1 Preferred pply critical and analytical approach to problem-solving
III. TERMS OF SERVICE

Services are expected to start 08/01/2024 and are expected to complete by 08/31/2024. Total estimated hours per Candidate shall not exceed 200 hours. This service may be amended, renewed, and/or extended providing both parties agree to do so in writing.
IV. WORK HOURS AND LOCATION

Services shall be provided during normal business hours unless otherwise coordinated through the Texas Health and Human Services Commission. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.

The primary work location(s) will be at 1100 W 49th St Austin, TX 78757. The working position is . Any and all travel, per diem, parking, and/or living expenses shall be at the Candidate's and/or Vendor's expense. Texas Health and Human Services Commission will provide pre-approved, written authorization for travel for any services to be performed away from the primary work location(s). Pre-approved travel expenses are limited to the rates and comply with the rules prescribed by the State of Texas for travel by its classified employees, including any requirement for original receipts.

The Candidate(s) may be required to work outside the normal business hours on weekends, evenings and holidays, as requested. Payment for work over 40 hours will be at the hourly rate quoted and must be coordinated and pre-approved through Texas Health and Human Services Commission.

V. OTHER SPECIAL REQUIREMENTS
Required to work onsite

Location: local to be able to work onsite at the Austin, TX location

Interviews will be conducted through Microsoft Teams